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new iPhone 16 pro Max will not mount macOS -- cannot access it to Restore from my BackUps

I just received an iPhone Pro Max 16 direct from Apple-com


I discovered it is not compatible with my iTunes or macOS Ventura 13.7


in other words:


I did a BACK UP of my 13 Pro Max in iTunes (in Mojave 10.14.6) and another BACKUP in Ventura 13.7 via the Finder window location: iPhone 13 icon


When I connect the iPhone 16 in iTunes (Mojave) it doesn't mount

When I connect the iPhone 16 in Finder (Ventura) it doesn't mount

When I connected the iPhone 13, it quickly mounted in both scenarios


After talking with three level one Apple techs who were clueless -- I was put through to a SR Tech -- he quickly told me the problem was a compatibility issue and that I needed to have the latest OS and hardware to mount the iPhone 16 and perform a Restore from my iPhone 13 from my local disks


Problem is the latest macOS won't install on my 'ancient' iMac 2017 hardware


I was recommended to accesses iPhone 13> Settings> General> Transfer or Reset iPhone> Prepare for New iPhone> Get Started (and run my 200GB backup/transfer through iCloud) -- I don't use iCloud for various reasons


but it is the only method available I have (according to the SR Tech) to "clone" my iPhone 13 over to my new iPhone 16 -- I imagine that will take forever ... starting tonite


will update my progress here after the process completes -- if that works or doesn't work -- then I can worry about how to run a BACKUP on the iPhone 16 with no compatible hardware or macOS (until Apple fixes the issue)


if anyone knows how to do this iPhone13> iPhone16 transfer please advise...(I would love to take iCloud out of the process and work hard-wired off local drives

Posted on Sep 20, 2024 8:26 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2024 2:30 PM

THIS IS THE WAY!! Thank you! Same problem on macbook pro from 2017 running ventura 13.7. Couldn't get iphone16 pro to connect until I tried this. Need more upvotes on this

45 replies

new iPhone 16 pro Max will not mount macOS -- cannot access it to Restore from my BackUps

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