Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

CarPlay not working with iPhone 16 Pro

I upgraded my iPhone 12 Pro to a 16 Pro, and the new phone will not connect to my 2018 Mazda CX-5 with CarPlay. When I plug it in, it charges but makes no sign of connecting.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:34 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2024 7:04 AM

I am so disappointed! My new iPhone 16 Pro does not work connect to my Carplay in my Toyota CHR. Had I known this, I would have upgraded to an iPhone 15 Pro instead. :(

211 replies

Sep 25, 2024 7:54 AM in response to ailina310

There is no way you could have known in advance… If the CarPlay implementation in the Toyota CHR is sufficiently old, and though it may have worked with your iPhone 12, there is no assurance that it would have worked with an iPhone 15 Pro either.


Verify with the Toyota service department that no outstanding CarPlay update is available for your vehicle, and then review the owner's manual to confirm you are doing everything correctly to pair the iPhone 16 with your vehicle. What I mentioned above about the lack of multi-link BlueTooth may also be an issue where you cannot have the phone paired to two separate Bluetooth connections in the vehicle.

Oct 6, 2024 10:22 AM in response to brianc407

I have a Volkswagen Tiguan (2019) and Jetta (2018) and could not get my iPhone 16 Max Pro to connect. Based on all the suggestions I found online this is what I did to fix it:


I ordered a usb-a to usb-c data transfer cord. Apparently some charging cords only charge and do not transfer data. 🤷🏻‍♀️


I went into settings on my iPhone and then Content & Privacy restrictions and turned off CarPlay and turned off my iPhone and switched it back on.


I went into my car and deleted all existing phone connection. Then on my iPhone went into my bluetooth settings, located my car connection and hit “forgot this device”.


I then went into settings on my iPhone and then Content & Privacy restrictions and turned on CarPlay and turned off my iPhone and switched it back on.


I then added my iPhone to my car via Bluetooth first and then plugged my phone in with the cord I purchased and it worked.

CarPlay not working with iPhone 16 Pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.