You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

iPhone 16 pro Video Sound Recording Issues

Hello,


I just purchased a new iPhone 16 pro. I am a band director, and I frequently record videos of my band's performances from the press box of our football stadium. After recording a video of their performance this evening, I tried to watch it and noticed that the sound fades and in and out, and is often distorted at loud volumes. Is this a hardware or software problem, and are there any settings I can alter to record better audio?


Thank you for any help you can provide.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:02 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2024 10:08 AM

I purchased iPhone 16pro, it doesn’t record voice while filming in all modes ( normal, cinematic…) , totally mute!

is it software or hardware issue?

57 replies

Oct 6, 2024 12:01 PM in response to aehedden

Serious audio issues, especially while recording. Even the voice memo is muffled while using the headphones. At first I thought it was the USB C to 3.5mm Jack adaptor and returned it. However a different make and the USB C headphones have the same distortion. I have tried to keep the Mono Audio on, moved spatial to stereo, and finally restarted the phone, but the distortion remains.


[Edited by Moderator]

Nov 20, 2024 5:16 PM in response to Jsalazar01

I got the iPhone 16 Pro Max and like so many on here the audio problem with recording video is frustrating beyond measure. I’ve searched three YouTube videos showing a fix that doesn’t work either. What’s happening is, when I record a video, whether the audio is set on that new crappy, spatial, audio, stereo, or mono, the first part of the audio is thin and garbled for a few seconds, and then it gets to being correct. Can someone please show me how to fix this?


[Edited by Moderator]

Sep 29, 2024 8:47 PM in response to aehedden

I am also having audio issues when I play back videos I recorded and saved to my camera roll some have sound and some don’t and when I send the ones that don’t to another I phone user (11 pro) they are able to play the video with the sound. This is very frustrating I should have just stayed with my 11 pro. I’m also having issues with stickers used on texting I can’t save any stickers and all my old stickers didn’t transfer to my new phone.


UPDATE! Was able to fix by turning on Mono Audio saw it on Reddit post and worked!

Oct 7, 2024 1:08 PM in response to aehedden

I went to the Apple Store this morning for this exact issue and also talked to Apple tech support by phone. They ran a diagnostic on my phone and proclaimed that everything was fine, but my video recordings still sound terrible. I notice that when I adjust the sound in Spatial Audio, if I go to the left, it sounds OK, but to the right sounds choppy and cuts in and out. Voice memos sound fine, so it seems like it might be a software issue? Since I have AppleCare, they're sending me a new phone. I hope that solves the problem - I'll let you know.

Oct 3, 2024 11:17 PM in response to aehedden

I have the same problem.


Shot 3 video clips (in Stereo) and tried to edit the audio to isolate background and didn't work and eventually appeared to have lost all audio and left with 3 completely silent video clips!


Exported the "silent" audio to LumaFusion on my iPad Pro and LumaFusion appeared to show that only the Left track audio remained.


What is going on Apple!?!?

iPhone 16 pro Video Sound Recording Issues

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.