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iPhone 16 pro Video Sound Recording Issues

Hello,


I just purchased a new iPhone 16 pro. I am a band director, and I frequently record videos of my band's performances from the press box of our football stadium. After recording a video of their performance this evening, I tried to watch it and noticed that the sound fades and in and out, and is often distorted at loud volumes. Is this a hardware or software problem, and are there any settings I can alter to record better audio?


Thank you for any help you can provide.

iPhone 16 Pro, iOS 18

Posted on Sep 24, 2024 9:02 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2024 10:08 AM

I purchased iPhone 16pro, it doesn’t record voice while filming in all modes ( normal, cinematic…) , totally mute!

is it software or hardware issue?

59 replies

Oct 21, 2024 11:30 AM in response to Alyj64

Well, the video works now, I think? Reason being that I shot videos with it and the audio appears okay.


HOWEVER, the camera would fail to engage randomly as follows:

Camera app would open for 1 second or so …

The screen would then go black for 1 second or less …

The phone would then switch to the home screen automatically.

I would have to restart the phone for this problem to go away.


I contact Apple support as it is a new phone - iPhone 16 Pro Max - and I would hope everyone here who still have Apple Care on their phones to contact Apple Support for a real solution. Apple has NOT offered me a solution as I could not repeat the above problem while talking to them because the problem is random and I could not invoke the issues above myself.


Since the iPhone 3G, I could not recall an iPhone I owned which have the same degree of problems.

Oct 25, 2024 8:29 AM in response to aehedden

Yes, it happens to me too with my new iPhone 16 Pro Max. The problem arises when recording with the Spatial Audio feature enabled, and the very important thing I’ve noticed is that the audio quality drops drastically when you tilt the phone more than 45 degrees. This is likely because in Spatial mode, it uses multiple microphones and creates a conflict. If you want to record with an external microphone (such as the DJI Mic2), you need to switch from Spatial Audio mode to stereo mode in the camera settings; otherwise, you won’t be able to record audio. This is a serious issue for a phone that costs nearly 2,000 Euros—let’s hope Apple resolves the situation immediately.

Oct 31, 2024 4:39 PM in response to aehedden

I record videos on my phone for a podcast and the videos has no sound. Some of the videos don’t allow me to skip to certain parts because it would not load and I can’t edit them either. I try to trim them and it won’t work. This is frustrating. Because I do a lot of video recording and those videos are basically ruined. Those were long videos.

Nov 4, 2024 9:53 AM in response to aehedden

I JUST discovered that my audio (sound) playback on video recordings in the camera is MUTED whenever I have the ringer set to MUTE as well.


I just un-MUTED my ringer switch [using the Action Button or in Settings > Sound & Haptics] and re-tested by taking another video recording to hear whether the MICS on the phone pick up sound. To my pleasant surprise, after un-MUTING the ringer….the video cam now records sound along with the video in the camera app.


my Apple device is an iPhone 16 Pro Max.


Seems quite odd that Apple would mute video sound whenever the Ringer is muted, but evidently that is the way it is….at least for now until Apple chooses to modify this via an OTA software update.


Hope this is helpful to y’all.



Nov 4, 2024 10:01 AM in response to aehedden

Further testing showed sound is recorded while capturing video in the camera app, BUT sound from all videos is MUTED whenever the phone ringer is also MUTED. By just un-MUTING the ringer, I could hear the audio captured on all prior videos taken on my iPhone 16 Pro Max.


So, just un-MUTE the ringer [using the Action Button or in Settings under Sound & Haptics] to hear the recorded sound as you play back your videos taken with the camera app.


iPhone 16 Pro Max.

Nov 8, 2024 5:05 PM in response to kamm061

I have the exact same issue when making a receiving phone calls. I can hear the other person just fine But they are constantly complaining that my is breaking up or I completely disappear. But the connection remains fine. I also noticed that when using voice to text, it will sometimes stop as well which makes me think it must be the microphone on my brand new iPhone 16, very frustrating.

Nov 24, 2024 2:43 PM in response to aehedden

I recorded my kids singing in church with my iPhone 16Pro like I have with my previous iPhones but the 16 Pro videos sound muffled and sound goes in and out. It’s awful and annoying! I turned off special audio and will try again next Sunday. Is it worth replacing the phone with a new one at Apple or is this a software issue? I’m on 18.1.1.

iPhone 16 pro Video Sound Recording Issues

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