Photo “Albums” disappeared after updating to IOS 18

Cannot locate my Albums in Photos. HELP!

iPhone 11 Pro Max, iOS 18

Posted on Sep 26, 2024 8:55 AM

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Question marked as ⚠️ Top-ranking reply

Posted on Nov 22, 2024 7:51 AM

This is the worst update ever. My pictures are a hot mess. Please give us the option to go back to the old format!!!! I am so upset right now. Who does your research before hurting the masses?

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Dec 5, 2024 12:53 PM in response to TulsaGB

Thank you so much for the post! It was driving me crazy not being able to find “my albums”. I was so relieved after following your instructions and there they were! Thanks for taking the time to actually call customer support and posting the solution. You get a Gold Star today! Again, thank you!

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Dec 5, 2024 12:55 PM in response to Juszcz5

Thank you so much for the post! It was driving me crazy not being able to find “my albums”. I was so relieved after following your instructions and there they were! Thanks for taking the time to actually call customer support and posting the solution. You get a Gold Star today! Again, thank you!

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Dec 5, 2024 3:07 PM in response to Naptown58

This is the only suggestion that actually worked. They are still there. But trying to organize them in this new format is awful. I would also like to know why you can't "move" a photo to an album. It just gets copied into the album. So if you try to delete that photo from the huge, main album it deletes that photo everywhere. It would be so much cleaner to move it to the album of you choice and would keep that recent album so much smaller.

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Dec 9, 2024 7:40 AM in response to Juszcz5

Albums are empty! Most of my album names are still there, I only had 20, however the albums are now empty! Apart from 3 of them (which have had more recent photos added to them in the last 12 months). So annoyed 😡, this is the second time this has happened. I only reorganised them again in August for it to happen again! I no longer trust Apple with my photos and am going to try to find alternative back ups.

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Dec 11, 2024 8:45 AM in response to TulsaGB

How can we switch back to the old album setup? I cannot access any of my older videos, and this new update is a real mess. Please help!


1. Sorting photos has become more complicated.

2. It's difficult to find particular photos.

3. The facial recognition feature is poor; even though the faces look similar, it often fails to identify them correctly, with only one being recognized out of two similar photos.

4. Videos do not play properly or at all, and I have to duplicate them to access them or share them with another phone.


This situation is really frustrating! A true HOT MESS!

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Dec 11, 2024 9:46 PM in response to pattiv12

I have 32 albums left of mostly albums I didn't create (with pointless photos in) and lost all my precious ones, pregnancy albums, baby photos, wedding album etc. I am currently restoring phone with the earliest backup I can on offer (6 Dec) to see if they appear. Fingers crossed

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Dec 13, 2024 8:56 AM in response to LemayRenee

Ok so had the same thought, very upset, still very upset…searched for ages…sooo i just found mine…where it says albums and gives you only some thinking the rest are gone. Click and hold on the word ALBUMS. It will being up another page with a list of all your albums. I found mine. Hopefully you can find yours too!

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Photo “Albums” disappeared after updating to IOS 18

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