Photo “Albums” disappeared after updating to IOS 18
Cannot locate my Albums in Photos. HELP!
iPhone 11 Pro Max, iOS 18
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Cannot locate my Albums in Photos. HELP!
iPhone 11 Pro Max, iOS 18
This is the worst update ever. My pictures are a hot mess. Please give us the option to go back to the old format!!!! I am so upset right now. Who does your research before hurting the masses?
Re iOS 18 and loss of albums in photos. If you scroll down to ALBUMS and hold your finger on the word your albums will appear when you remove it.
Where can I find my albums. Ever since IOS 18 update I had over 5 k pictures organized. Now they are a mess. I can find what I am looking for. When is this going to be fix. When is the capability of albums coming back.
Thank you so much for the post! It was driving me crazy not being able to find “my albums”. I was so relieved after following your instructions and there they were! Thanks for taking the time to actually call customer support and posting the solution. You get a Gold Star today! Again, thank you!
Thank you so much for the post! It was driving me crazy not being able to find “my albums”. I was so relieved after following your instructions and there they were! Thanks for taking the time to actually call customer support and posting the solution. You get a Gold Star today! Again, thank you!
This is the only suggestion that actually worked. They are still there. But trying to organize them in this new format is awful. I would also like to know why you can't "move" a photo to an album. It just gets copied into the album. So if you try to delete that photo from the huge, main album it deletes that photo everywhere. It would be so much cleaner to move it to the album of you choice and would keep that recent album so much smaller.
Programmers! Top priority alert to fix the album snafu from latest iOS update 18.1. We are the end users of Apple products.Sales revenue from Apple products help pay your salaries. We do have other options….
Albums are empty! Most of my album names are still there, I only had 20, however the albums are now empty! Apart from 3 of them (which have had more recent photos added to them in the last 12 months). So annoyed 😡, this is the second time this has happened. I only reorganised them again in August for it to happen again! I no longer trust Apple with my photos and am going to try to find alternative back ups.
OMG my ALBIMS ARE GONE since that update. I have to keep properties in albums, years of Clients and Properties plus my family and events. I have 1 terabyte phone to keep 20,000 photos and OMG what a disaster !!
PLEASE FIX this immediately !!
[Edited by Moderator]
How can we switch back to the old album setup? I cannot access any of my older videos, and this new update is a real mess. Please help!
1. Sorting photos has become more complicated.
2. It's difficult to find particular photos.
3. The facial recognition feature is poor; even though the faces look similar, it often fails to identify them correctly, with only one being recognized out of two similar photos.
4. Videos do not play properly or at all, and I have to duplicate them to access them or share them with another phone.
This situation is really frustrating! A true HOT MESS!
I have 32 albums left of mostly albums I didn't create (with pointless photos in) and lost all my precious ones, pregnancy albums, baby photos, wedding album etc. I am currently restoring phone with the earliest backup I can on offer (6 Dec) to see if they appear. Fingers crossed
Ok so had the same thought, very upset, still very upset…searched for ages…sooo i just found mine…where it says albums and gives you only some thinking the rest are gone. Click and hold on the word ALBUMS. It will being up another page with a list of all your albums. I found mine. Hopefully you can find yours too!
Same here. My pregnancy /birth/baby albums, wedding album all gone. Two hours on phone with Apple and they are nowhere to be found. Said I can try a third party date recovery company they can recommend but would charge fee. I was like “I’m not paying a cent when it’s your update that caused the loss of my albums”. I’m waiting to hear back from them now. I’m pretty sure I will never get them back. I’m devastated. All I can do now is go back through Facebook and save the photos from each event again and I’m going to check through external drives we have at home praying I backed them up at some point 😢 I feel your pain
Two comments.
1) If you remember the name of an album, you can search for it. Helpful for me since one important album has photos of important docs (drivers license, passport…)
2) Even though my albums have disappeared, I can select any random photo that is not in any album, then select to ADD it to an album, and all my previously disappeared albums are displayed. Weird.
Not a solution, though, maybe a clue?
Worst update ever, it sends screenshots to a different folder that is not even that easy to find, rearranged everything I had hard to find, I have been trying to see if I will get used to it but no. It is complete garbage. Why don't they fix things like being able to toggle music off. I am getting closer to android all the time.
When I phoned AppleCare one day last week and explained the situation with this latest update and the fact that every single comment is negative, the representative was unaware of the problem. I don’t believe that anybody at Apple even looks at the comments on this site to see what a disaster this update has been for so many of us. Somehow, we have to get the attention of someone in upper management who has the authority to fix this mess!
Photo “Albums” disappeared after updating to IOS 18