Unstack passes in Apple Wallet

Question

Level 1

4 points

Unstack passes in Apple Wallet

I just added a new pass (membership card) to my Apple Wallet and it has grouped the pass horizontally with another unrelated pass in the same way that multiple tickets to a concert would all be grouped together. This is not helpful because I cannot see the header of one of the passes. When I go looking for it in Wallet all I see is a thin red outline behind the other pass and many of my passes are red. Is there a way to ungroup these passes so I can see the top of both?

Just updated to iOS 18. Not sure if that’s relevant to this issue.

iPhone 13, iOS 18

Posted on Sep 26, 2024 12:18 PM

Reply

Answer 1

Jeff Donald

Level 7

25,671 points

Sep 27, 2024 9:23 AM in response to Stricktown78

Yes, if tickets that expire the same day are from the same issuer, they are stacked. The ticket that expires first is shown on top. This is how all my boarding passes get stacked.

Reply

Answer 2

Stricktown78 Author

Level 1

4 points

Sep 27, 2024 8:48 AM in response to Jeff Donald

Jeff, thanks so much! I checked and it turns out both institutions utilize the same developer to issue their membership cards via a browser-based portal. Both passes also happen to expire on the same day, which may or may not have something to do with it. I’ll contact them and see if they can help me figure this out.

Reply

Answer 3

Jeff Donald

Level 7

25,671 points

Sep 27, 2024 5:17 AM in response to Stricktown78

I suspect it’s the app you used to add the pass. I’m on iOS 18 and my passes aren’t doing that. Have you contacted the support team for the company that issued the pass?

Reply