Iphone 16 Pro overheating

I bought my iPhone 16 pro on the day they were released. It’s got hotter and hotter each day until it has said it has to stop charging due to overheating today. It’s quite worrying as the device gets so hot. I can’t seem to log a support call though. Does anyone know how I can?

it seems many have the same problem: overheating when charging and using with iPhone 16 pro and max.

I traded a 12 pro and never had this problem. I was talking with a friend for 10 minutes but had to stop the conversation since the phone was very hot, I had to put it down. I got it 5 days ago. this is not normal!!

It is not normal. I just traded in a 14 pro that lasted three times as long and only got hot in the sun. My phone gets seriously hot even in the house, in ac, not connected to the charger. This is definitely not normal. I have never had a phone do this before.

Mine is the same. My phone gets seriously hot and even when not in use the battery doesn’t last half the day. I spent over $1200 for a phone worse than an iphone 11!

First of all, if it was really overheating, it would display a thermometer and say it needs to cool down before you can use the phone. Second of all, it's a NEW iPhone, and while you're likely trying all sorts of things out on your new iPhone, it's working VERY hard in the background, indexing millions of bytes of data. This process, depending on how much data you transferred over to the new phone can take a few days. So, don't push the phone hard and let it do it's thing for a few days. This is a very common complaint with new iPhones. After a few days, things settle in place and all should be good.

Some activities such as charging or a lot of computational activity (e.g., video), generate heat. Some warmth is to be anticipated.* "Keep your iPhone, the power adapter, and any wireless charger in a well-ventilated area when in use or charging."** Read this article about keeping your iPhone, iPad, or iPod touch within acceptable operating temperatures - If your iPhone or iPad gets too hot or too cold - Apple Support

Changes in software such as upgrades may introduce new features which may add to power drain and heat generation. Check Settings > Battery to see if there are apps running that use a lot of power. If there are, decide if you can turn off a service such as Settings > General > Background app refresh when an app is in the background, or Settings > Privacy > Location Services. Read this support article to learn about the battery health feature —> iPhone Battery and Performance - Apple Support

For the iPhone 15 read posts about indexing in this thread: iPhone 15 overheating - Apple Community

If you think there is a problem with a device, have Apple inspect it. Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> Find Locations

How to make a Genius Bar appointment

1. Go to Genius Bar Reservation and Apple Support Options - Apple

2. Go to "Get hardware help".

3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"

4. Sign in with your Apple ID

*"Your iPhone might get slightly warmer while it charges." - from: How to use your MagSafe Battery Pack - Apple Support

**Section about "Prolonged heat exposure" in this support article --> Important safety information for iPhone - Apple Support

It could also be if you first got it then it is doing some setting up, requiring a lot of computation. Give it a day or two and see if there's the same problem.

Mine has not overheated ever since I updated to iOS 18.0.1

it been already 5 days, got it last Friday evening, not using any more than before. had to put it down because it was to hot. it gest hot also while charging. The iPhone 12 Pro never got this hot. this is new. and nor just for me.

I had a “genius” bar appointment today to address the overheating problem. Really a useless experience.

Just left Apple “Genius” Bar. 

My phone has twice gotten too hot to hold and three times too hot to charge.  

First genius: You’ve got a super powerful processor in there. Of course it’ll get hot. 

Ignored him

Second genius: “Feel a car engine hood after you drive it for 30 minutes. It’ll be warm”

Me: “But the car won’t prevent me from filling up an empty gas tank. It won’t make the seats so hot I can’t sit on them”

Manager: “Try the new sw update. It’s supposed to address a heat issue.”

So well trained are these geniuses. 

Your iPhone has many chores to complete after just being removed from the box.

See this article.

If your iPhone or iPad gets too hot or too cold - Apple Support

You have fourteen days from your original purchase date to exchange or refund your iPhone.

Yes mine overheats and goes dark. It’s embarrassing Apple does this as am a realtor and have to tell my clients all the time my phone died and then drive somewhere with WiFi and use a big laptop. Makes no sense for how much I paid and android users never have this issue. It literally affects my job and I lose money quite often so I might have to buy an android at this point even though a hate them just so I can do my job

Hey apple! My bestie said that the iphone 16 pro will explode when overheated. I don it's because I on Google and it said it didn't know. Also I got my iPhone in china and I'm a foreigner here. Can pls check for me : )

Mine does the same thing, gets too hot to touch, to turn on flash, to charge.... I changed cables, charges and took off the case.

Update no one asked: Sold the 16 Pro and bought the Pro Max…. No issues whatsoever 🫠

Me too!