Apple Card Not working at NFC terminals

Question

Apple Card Not working at NFC terminals

When I go to pay for items at retailers using the NFC terminal. I have used payed using NFC in the past. Recently when I try to buy items the terminal shows a message “Payment not allowed. Scan Card.”

Posted on Oct 20, 2024 6:26 PM

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Answer 1

Jeff Donald

Level 7

25,965 points

Oct 21, 2024 9:56 AM in response to Golddragon214

Contact Apple Support and ask them to perform remote diagnostics and pay particular attention to the NFC module. If a nearby Apple Retail Store is more convenient, you can make an appointment at the Genius Bar. If you’re in the US please call 1-800-MY-APPLE or outside the US, consult the support articles below.

Contact Apple for support and service - Apple Support

Genius Bar Reservation and Apple

Support Options - Apple

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Answer 2

Oct 20, 2024 7:16 PM in response to lkrupp

This happens at multiple terminals. The vending machine at work, the grocery store and the gas station. Anywhere Apple Pay is accepted.

I’ve reloaded my card to my iPhone 14 Pro and tried again and no dice.

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Answer 3

Oct 20, 2024 8:36 PM in response to Jeff Donald

I double click the side button and tap my iPhone on the terminal . When I hear the tone it tells me to scan my card like above. It does not work any where as of now. Before it worked at every place I tried.

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Answer 4

Oct 21, 2024 8:22 AM in response to Jeff Donald

No, it is not working at any terminals. Only on line at this time. Ive tried to reload my card and that did not work. I texted with Apple Support and they told me it was because my card was locked and I had to unlock it. I unlocked it and it still presists

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