Apple launches Apple Store app in India
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The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >
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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I just received a notification that reads: “New iCloud Terms and Conditions. To use iCloud on this iPad you must accept the new iCloud Terms and Conditions, and enter your iPad passcode.” I have been a long time Apple user (nearly 20 years) and never received a notification like this about iCloud before. Is this legitimate or could it be a scam/phishing attempt?
iPad Air, iPadOS 15
I also have an iPhone SE 15.8.3. Tapping 'Continue' on the request to update the T&S only gives me the spinny wheel and won't go further.
What Apple recommends above under “did you know” is not helpful.
Apple Support chat just recommended a reset, said no data gets lost.
Did anyone try that?
I received this T&C conditions acceptance Nov 6 also. Haven't said Yes yet. This suggestion to turn my Notes sync off then on again...says it will erase Notes on my phone. Have critical info I don't want to lose, so this seems like an odd suggestion?
My OH had the same message. His phone is old. IOS is 15.8.3 and won’t update. He’d agreed to the T&Cs but I then noticed the trusted phone number was one he did not recognise. Very strange and a bit worrying.
Go to Settings and tap your name.
Scroll down to the bottom and click "Sign Out."
Turn on the data that you want to keep a copy of on your device.
Click "Sign Out."
Tap "Sign Out" again.
Sign back in.
My wife's iPad Air 2 is getting this message and the spinning asterisk when "Continue" is touched.
Her newer iPad running 18.2 has no problem with syncing.
The Settings app hangs when this happens and I have to "Slide to power off" to get it back.
Oops. Now it hangs BEFORE I tap "Continue", and no spinning happens.
Need to force power off again to get system version, but it is the latest for this iPad.
Its IOS 15.8.3
I try #3 and #4 above and don't get "Sync this iPad" message.
I do get a slider or > for 23 apps. All were green. All turned off.
I can no longer get Settings.app to hang without tapping "Continue"
No luck so far. Will try removing device from her iCloud account later.
My wife has gotten this many, many times, tried to do it, and it always says, “unable to process at this time” or something to that effect. This is a very squirrelly message. Anything that says you have to log in with your passcode makes me nervous. And, as I’ve said we’ve tried to do this many, many times and it never goes through. What’s the deal Apple?
@Tom73NM, Thanks for checking with Apple directly. I was going to call them later today.
I got this to work today. For some reason it was not working on my home Internet. Got outside, accepted terms, everything appears normal.
Sign out is not available.
I tried what you suggested and I still have the notification about the icloud terms and agreement
The issue I have is if I got to the settings I cannot open my account because it is greyed out.
Same here - doesn't show me the terms and won't go away. !!!
New iCloud Terms and Conditions pop-up
