Facebook app doesn’t work on new ipad

Question

Facebook app doesn’t work on new ipad

My wife received a new iPad for her work and I purchased a brand new iPad Pro. We cannot login to the Facebook app on either of the new iPads. We have tried password reset, deleting the ap and restarting the iPads and NOTHING helps. All it says is password not valid when you try to login and ask you to reset PW or try again. Very frustrating to pay this much money for a new iPad and have it not work with all apps. I am also having the same issue with the X app. Please help APPLE or the developers of the social apps!!!

iPad Pro, iPadOS 17

Posted on Nov 8, 2024 8:09 AM

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Answer 1

Top-ranking reply

LotusPilot

Community+ 2024

Level 10

289,674 points

Nov 8, 2024 8:19 AM in response to traxterhitlist

Install the Facebook Messenger App - and sign-in using your Facebook credentials.

After signing-in to Facebook Messenger, many report that their [previously rejected] credentials are accepted by the Facebook App.

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Answer 2

Jyao2024

Level 1

14 points

Nov 18, 2024 3:48 PM in response to Mac Jim ID

It finally works! I had initially tried what LotusPilot wrote, but had to log out and then log in a second time from FB messenger in order for it to work for the FB app. Thank you very much!

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Answer 3

Mac Jim ID

Level 7

26,267 points

Nov 18, 2024 12:04 PM in response to traxterhitlist

Well known issue with Facebook that needs resolved by Meta. In the meantime, follow the steps provided by LotusPilot for the workaround. Meta has a terrible track record with bugs in their apps especially on the iPad platform. It is obvious you are their bug tester when they have released 13 updates to the app in just over the last month.

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Answer 4

Jyao2024

Level 1

14 points

Nov 18, 2024 11:57 AM in response to LotusPilot

I’m in the same situation. We purchased 2 iPad Pro 11” installed both Facebook App and Facebook Messenger. We signed into FB Messenger and can communicate with others, but still cannot log into the FB app. We can access FB through Safari on the same iPad Pro.

What else could be done?

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Answer 5

Nov 21, 2024 9:59 AM in response to traxterhitlist

Here is a workaround for Facebook's iPad app:

I just got a new iPad Pro with OS 18.1 and the Facebook app doesn't allow me to login. I can do it via Safari, so it is an app problem, not a problem with connectivity or the new iPad.

When I saw so many others having similar issues, I deleted the Facebook app and saved the Facebook bookmark to the home screen on my iPad. That works perfectly.

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