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MacBook Pro M4 with thunderbolt 5 and portable monitor

I just bought the new M4 pro with thunderbolt 5, but looks like it doesn't work with any portable monitors. I tried 3 of them using only one cable for both power and signal #portable. It only works if you power up the monitor then the power pass through it and then it can charge the laptop too.


Anyone experienced the same issue or if you have a similar setup can you check to see if is not just me? I also went to the Apple Store to check with a range of M* macs and looks like the only one with this issue is the M4pro w/ tb 5 (tested using both thunderbolt 4&5 cables)


I called the support but they just pass me around for 1h until they hang up eventually without saying goodbye :).


Just want to know if this is software fixable or a hardware issue as I do use this nomad setup quite often.


Thanks.



MacBook Pro 14″

Posted on Nov 14, 2024 7:35 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2024 10:51 AM

Same problem, though it DOES work if you use a usb c display hub in between the portable monitor and the thunderbolt 5 ports. No power passthrough needed.


I Have access to both a M4 pro Mac mini and an M4 Mac mini. It works perfectly without the hub on the M4 Mac mini. It doesn’t work on the M4 Pro at all unless I throw the hub in between.


The person that said don’t get distracted by thunderbolt five and that it wasn’t the issue, ngl rn it looks like 5 is the issue.


the hub I used is this one off amazon

https://a.co/d/gH16MI0

41 replies

Nov 16, 2024 2:58 PM in response to Grant Bennet-Alder

Hi Grant, was wondering if you have a portable monitor to test as that is the issue I'm experiencing.


Obviously the monitor is not a thunderbolt 5, but I expected the port to be backwards compatible, Heres a screenshot I took with the monitor connected using a tb5 cable. Then out of curiosity I plugged in a 2nd cable just to test if it is a power issue, the monitor has the pass-through power. Now oddly only with those 2 cables connected in 2 ports the laptop is charging itself 😳.


Again the application is that this setup should be a portable one. If I plug in a power source to the monitor, then all is fine.




[Edited by Moderator]

Nov 16, 2024 10:16 AM in response to Grant Bennet-Alder

Thanks for the info Grant, but I can’t seem to find any reports of how much power my monitor is requiring. 


The first picture shows my M2 pro, which although is powering my monitor, the only reports are of a Keyboard requiring 100 mA, and a mouse requiring 100 mA. 


The second picture shows my M4 pro, which shows a keyboard requiring 98 mA. My M4 is connected to the same monitor but is being powered separately. If I was to disconnect the external power I couldn’t see anything even if there was something to see. 


If I click on Thunderbolt/USB4 I get the same result as dragos, No device connected



Nov 17, 2024 2:47 AM in response to Servant of Cats

By all means I'm not refusing to give specs, nor I want to fix myself the problem as I know is nothing I can do, my original question was to see if others having the same setup as mine have the same problem using almost similar type of monitor. I appreciate you're trying to help out, so if you need more specs here's one of the setup I use withs some screens:


This is the monitor: https://www.upe


This is the monitor: https://www.uperfectmonitor.com/products/4k-60hz-monitor bought from https://www.amazon.nl/dp/B09DKKRP49.


Here's an image with MB air M2 using thunderbolt 5 cable:


And MBP M4 same cable: Sequoia 15.2 Beta (24C5079e)


Nov 16, 2024 5:35 AM in response to dragos-florin

For sake of argument, have you taken your Mac to a Best Buy to see if any other monitors work better?

It could be there is a needed firmware update, or something has worn.


For sake of argument, have you made a copy of an older operating system to see if indeed it is the OS update which is incompatible as you claim?


You can use internet recovery to install an older OS on a separate partition of your Mac, the OS that shipped with the Mac.


Nov 16, 2024 9:06 AM in response to dragos-florin

Grant has a good point. The System Profiler makes it obvious why some of these issues exist.


USB/Thunderbolt is still serial. If you know anything about serially connected electronic devices they all work based on the weakest link of the chain. Have webcam in the mix? Its power will bring down the whole bus to the lowest power speed denominator. Have a USB-2 cable on one bus of the CPU, that's all the speed you'll get from the device. Wall powered hubs and docking stations help alleviate power drains on the built-in USB bus of the computer.


When Apple first adopted USB-C in 2016, I was stunned how a bus powered external hard drive was never seen through the hub, unless it had enough power passing through.


So dig through the profiler closely to see what's draining power and speed.

Nov 16, 2024 10:22 AM in response to BigSnuffy

if your display connects as a Thunderbolt device, it may not support obtaining power from the Mac.


if you display connects as a USB device, it may support being powered by the Mac's Bus power


I have lost track of what your fundamental question is through all of this.

¿could you lay out the case again, and what you are trying to determine?

Nov 16, 2024 10:44 AM in response to Grant Bennet-Alder

Sorry for the confusion Grant, I seemed to have hijacked dragos's original post with my own different one.


I was just wondering why my M4 Pro Mac mini can't do what my M2 Pro Mac mini does, i.e. power the same 15 inch portable monitor on its own without requiring external power, I'm using the same cable on both. Could it be something to do with the Thunderbolt 5 port.

Nov 16, 2024 12:27 PM in response to Grant Bennet-Alder

Grant I recently purchased a MB Pro 16 M4 with a Max chip. I was under the belief that Thunderbolt 5 was a standard for this configuration. However, the hardware listed on the machine delivered shows all three ports as Thunderbolt 4. Went to Apple Store to look and all of their M4 Max and Pro units also showed Thunderbolt 4.


Have you seen this elsewhere? Has anyone purchased a machine that shows a Thunderbolt 5 in the hardware overview?


Please advise. Thank you.

Nov 16, 2024 2:17 PM in response to DougB851

https://www.tomsguide.com/computing/thunderbolt-5-vs-thunderbolt-4


The true lithmous is the amount of charge your Mac gets when hooked up with a 240W charger.


If they only get significantly less, then there is something to be said about that. Both Dell and HP have CAD/GIS laptops that uses two Thunderbolt ports together to achieve higher wattage. It sounds like from the spec, thunderbolt 5 seaks to offer that without the extra cable.

Nov 16, 2024 5:00 PM in response to dragos-florin

USB-C Power Delivery provides a mechanism to negotiate the delivery of power in either direction.


It doesn’t mandate that devices be willing to provide power, though. It only provides a negotiation mechanism and a standard for power delivery for those that do want to provide it.


You seem to be confusing your desire to power a display off the MBP’s battery for a standards based mandate that the MBP must provide that power. And you keep refusing to help people with any specifics that might help someone to figure out what is the case.

Nov 17, 2024 7:14 AM in response to dragos-florin

dragos-florin wrote:

Both laptops offer or the monitor accepts at the highest ~ 12W/5A


That photo shows a voltage of 4.84V and a current of 2.48A for a power level of 12W.


That almost sounds like Power Delivery negotiations failed, and the monitor is trying to draw traditional 5V power on the assumption that the USB-C cable can support 5V @ 3A (15W).


(Note that USB-C Power Delivery requires the use of cables that have embedded chips to tell the two sides that it is safe to transmit >5V and >15W of power. If in the process of measuring power, you changed out a PD-complaint cable for non-PD-compliant cabling, that may have forced a fallback to traditional USB power that would prevent you from measuring what you were trying to measure.)


This StackExchange Electrical Engineering thread says that according to USB specifications, "the 5V is supposed to be +-5% under load, which translates to 4.75V to 5.25V." If that's true, the 4.84V is within normal variance for 5V power. But this doesn't sound like the "higher voltage" power that the monitor manual talks about in Chapter 3, or the "at least 15W power supply" that the monitor manual talks about in Chapter 6.

Nov 17, 2024 9:12 AM in response to dragos-florin

Computer problems often have MANY moving parts, and very, very, very, often the actual causes are things that were NOT on your original suspects list.


For example, many display problems today are caused by cables that are perfectly good, but are not up to a high enough standard to do the jobs they are being asked to do.


You keep telling readers you tried multiple displays and all must be unsupported and therefore Macs are defective.


But to help you, we need to be able to replicate at least the specs of what you are using, and make certain it is all reasonable and there are no obvious distractions provided by any assumption or experimental setup error or mistakes you might be making.


We keep asking you to please do your due diligence and report to us the EXACT experiment setup you are using, in complete detail, including:


• EXACTLY what make& model display you care about (so we can look up its specs and be certain it should be expected to work in these circumstances)


• EXACTLY what cables and adapters, including whether they are certified, or have Trademarks on them, and about HOW LONG they are. (Some are known to not be adequate.)


• EXACTLY what is connected to what, and if the problem persists after a Restart if you do not change ANY cables.

MacBook Pro M4 with thunderbolt 5 and portable monitor

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