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MacBook Pro M4 with thunderbolt 5 and portable monitor

I just bought the new M4 pro with thunderbolt 5, but looks like it doesn't work with any portable monitors. I tried 3 of them using only one cable for both power and signal #portable. It only works if you power up the monitor then the power pass through it and then it can charge the laptop too.


Anyone experienced the same issue or if you have a similar setup can you check to see if is not just me? I also went to the Apple Store to check with a range of M* macs and looks like the only one with this issue is the M4pro w/ tb 5 (tested using both thunderbolt 4&5 cables)


I called the support but they just pass me around for 1h until they hang up eventually without saying goodbye :).


Just want to know if this is software fixable or a hardware issue as I do use this nomad setup quite often.


Thanks.



MacBook Pro 14″

Posted on Nov 14, 2024 7:35 AM

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Question marked as Top-ranking reply

Posted on Nov 19, 2024 10:51 AM

Same problem, though it DOES work if you use a usb c display hub in between the portable monitor and the thunderbolt 5 ports. No power passthrough needed.


I Have access to both a M4 pro Mac mini and an M4 Mac mini. It works perfectly without the hub on the M4 Mac mini. It doesn’t work on the M4 Pro at all unless I throw the hub in between.


The person that said don’t get distracted by thunderbolt five and that it wasn’t the issue, ngl rn it looks like 5 is the issue.


the hub I used is this one off amazon

https://a.co/d/gH16MI0

41 replies

Nov 19, 2024 12:21 PM in response to ToddGeorgeKelly

ToddGeorgeKelly wrote:

every single one of my cables works with thunderbolt four on the M4 Mac mini. But again, as has been said, not a single of my 27 cables works when using the thunderbolt five ports on the M4 Pro Mac mini.


The M4 Pro Mac mini is a different machine than the "MacBook Pro M4 with Thunderbolt 5" that the OP has. (Assuming that the OP is correct about having TB 5, that implies that the MBP has a M4 Pro or Max chip; one which had a plain M4 chip would only have TB 4.)


In the OP's case, it looks like the portable monitor works fine with the new MBP – as long as it is given its own separate power source, as the monitor manual recommends. The last set of power measurements show that monitor drawing an enormous amount of power (50W) from an external power bank, relative to specifications claiming that it uses 17W, and a manual saying that a 15W power source would be sufficient.


I don't know what monitor you are using, or what its manuals say, but I suspect that the M4 Pro Mac mini is not designed to offer huge amounts of power to external devices.


For that matter, I doubt if the plain M4 Mac mini is intended to supply 50W of power to external devices. Maybe the two have the same power supply, and you just got lucky with the plain M4 Mac mini because it did not need quite as much of the power from its own supply to run its own internal circuits.

Nov 19, 2024 1:28 PM in response to dragos-florin


I just had a web chat with apple and I asked the question, why does my portable monitor and cable work with M2 pro and not M4 pro, and this is what they said:


Apple

Okay, can you check if the cables that you are using support thunderbolt 5 connection?


Me

I very much doubt it. Both came with the monitor. Do I need specific thunderbolt 5 cables


Apple

Yes, can you try checking on the website for the manufacturer for the displays to check the type of connection the cables support.


Me

Could I just confirm something please. Are you saying that because I am trying to connect to the thunderbolt 5 port on the M4 Pro, I need to upgrade my cables

Can I rephrase

Does the thunderbolt  5 port require different cables to the M4 and M2 pro Mac minis


Apple

Yes, I am asking you to check the compatibility of the displays and the cables that you are using.

There are different type of thunderbolt connections used on old and new Mac mini computers


Me

So the new thunderbolt 5 port is not backwards compatible with my old cables


Apple

First you need to check if the displays that you are using support thunderbolt 5 cables

If they do, then you need to get thunderbolt 5 cable to connect the displays

The new type of cables with thunderbolt 5 will also support the old type of thunderbolt connections


MacBook Pro M4 with thunderbolt 5 and portable monitor

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