You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

User profile for user: drozdofv
drozdofv Author
User level: Level 1
4 points

Cannot install Ventura from Monterey 12.7.6 - MacBook Pro (13-inch, 2020) 16GB RAM

I've read that the Sierra upgrade can slow down some Intel chip based MacBooks. So wanted to give Ventura a try first. I downloaded the upgrade from the App store. However when I try to install it, I get a "cannot downgrade volume" error. Have more than enough memory free (104 GB after downloading the upgrade). Has Apple blocked the upgrade to Ventura and is only allowing an upgrade to Sonoma on Macs that can do that upgrade? Is there a workaround to this?

MacBook Pro 13″, macOS 12.7

Posted on Nov 16, 2024 2:34 PM

Reply
5 replies
User profile for user: PRP_53
PRP_53
User level: Level 10
91,675 points

Nov 18, 2024 1:13 AM in response to Tesserax

Tesserax wrote:

Just to be sure: Is your Mac running macOS Monterey now?

If so, I suggest booting up your Mac in Safe Mode, and then, try upgrading to macOS Ventura again.

Ref: Use safe mode on your Mac - Apple Support

I think the User was able to resolve their issue, on their own


Some of the reply posting, including mine have been taken down.


I seems, we had another visit from an AI / LMM/ Chatbot

Reply
User profile for user: drozdofv
drozdofv Author
User level: Level 1
4 points

Nov 18, 2024 8:25 AM in response to Tesserax

Yes. Running Ventura now. Same issue came up in safe mode. SMC reset did the trick. 2020 Intel based MacBook Pro with an Apple T2. SMC apparently can be an issue with this model. Too bad PRPs summary of what to do was taken down. The best guide in one place to troubleshooting this issue that I've seen anywhere. Had to go to numerous places to get the info I needed to fix this.

Reply

Cannot install Ventura from Monterey 12.7.6 - MacBook Pro (13-inch, 2020) 16GB RAM

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up