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Screenshots fail after upgrade from Sonoma to Sequoia 15.1 plus other related issues on MBP M1

I just upgraded my OS from Sonoma to Sequoia a couple days ago, now I'm getting screenshot failures. I normally take my screenshots via the Shift+Command+4 key combination to select a certain area of the screen. I use this function a lot. I noticed after the upgrade that when I do it, I still hear the double beep sound that I normally get but there's no screenshot. I have them set to appear on my desktop, been doing it this way for years.

If I reboot, it will work but only for a short while, like for two to four times then it fails again. I've gone into Safe mode, took a few screenshots that worked, then booted back to normal mode and the screenshots worked but only for a few times before failing.


I am now reading that many have had issues with screenshots after the move to Sequoia but most seemed to be before 15.1, which at this writing is the latest.


Other issues I notice once the screenshot fails is I cannot open the Trash, it just ignores the mouse click, I cannot open About via the drop down menu from the Apple logo and when opening Force Quit, I see Finder labeled as unresponsive. When force closing Finder, it never restarts without a complete reboot.


Any suggestions on what I can do while waiting on Apple to fix this?

MacBook Pro (2021)

Posted on Nov 17, 2024 6:52 AM

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Question marked as Top-ranking reply

Posted on Nov 17, 2024 7:01 AM

on sequoia 15.1 I cannot reproduce your issue. I am having no issues with screen shots or recordings. they are working as they always have.


so I need to ask, do you have any antivirus apps installed? and / or any apps that claim to "clean up" or "speed up" or otherwise "optomize" your Mac? if yes, you would do well to uninstall them using the developer's instructions.


if you don't have any of those types of apps installed, i'm thinking you should download and run the free version of EtreCheck so we can see if you have some software installed that is causing your issue. make sure you give "full disk access" to etrecheck. Learn how to use it by reading Using EtreCheck. if you need help interpreting the report, you can see how to post the report here by reading How to use the Add Text Feature When Posting Large Amounts of Text, i.e. an Etrecheck Report. and it automatically obscures sensitive things (like serial numbers) so you don't have to worry about sharing the report here.

17 replies

Screenshots fail after upgrade from Sonoma to Sequoia 15.1 plus other related issues on MBP M1

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