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Accessing deceased friend's iCloud account and emails

I am the executor of a friends estate and need access to his icloud account and his emails.

I am not related to him.




[Re-Titled by Moderator]

iPhone 13 Pro, iOS 17

Posted on Nov 20, 2024 5:39 AM

Reply
3 replies

Nov 20, 2024 5:46 AM in response to cant work it out

For information about how to request access to a deceased person's Apple account data, and possibly their equipment, read this support article --> How to request access to a deceased family member’s Apple Account - Apple Support


Apple says:

"While we may also be able to help remove Activation Lock from devices that use your loved one’s original Apple ID, their iPhone, iPod, and iPad will need to be restored to factory settings before they can be used with another Apple ID. Please note that devices locked with a passcode are protected by passcode encryption, and Apple can't help remove the passcode lock without erasing the device."


"For security, Apple requires and verifies legal documentation before we can assist with a deceased person’s account. This generally includes a death certificate, and may also require a court order or other documentation. The requirements vary by country and region. We have great sympathy for surviving family members and try to help with requests as much and as quickly as possible."


Nov 21, 2024 12:16 AM in response to cant work it out

Re: Accessing deceased friend's iCloud account and emails


Wondering if your friend, as well as making you executor, also made you a Legacy Contact:

The first linked article below says:

"If you’ve been added as a Legacy Contact

When someone adds you as a Legacy Contact, an access key will be created and shared with you. Make sure you keep this access key in a safe place because you must have it to request access as a Legacy Contact if they pass away."


More details: Request access to an Apple account as a Legacy Contact - Apple Support

and

Data that a Legacy Contact can access - Apple Support

Accessing deceased friend's iCloud account and emails

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