You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Trouble adding my Malian bank card to my Apple Account as a payment method

I am having trouble adding my Malian bank card to my Apple ID as a payment method. Here is my situation:



  1. My Apple ID is set to linsert your current region, e.g., "United States" or "China"], but I want to add a Malian bank card to make payments.


  2. Ihave entered all the correct information for the card, including the name, card number, expiration date, CVV, and billing address.


  3. Each time I try, I receive the following error message: "Your payment method was declined. Please update it or add a new payment method and try again."


  4. I believe the issue may be related to my current Apple ID region or a compatibility issue between my card and the App Store.

I would appreciate your guidance on how to resolve this problem. Should I change my Apple ID region to Mali? Or is there a way to use my Malian card while keeping my current region?


Thank you for your assistance.



[Re-Titled by Moderator]

iPhone 15, iOS 18

Posted on Nov 23, 2024 5:43 PM

Reply
1 reply

Nov 23, 2024 6:57 PM in response to Momo-3

Here I have a different interpretation based on what Apple itself says, versus the absolute which is widely accepted as standard lore for this community.


If you are trying to use a payment method from another country you may encounter problems. Apple nowhere states outright your payment method must come from the same country as that to which your ID is set, but some contributors to the forum (none of us work for Apple) say—without any substantiation on Apple's part—this is the case. In fact what Apple says about international payment methods is found in If your payment method is declined in the App Store or iTunes Store - Apple Support where it says: "You might need to ask your financial institution to allow international purchases on your debit or credit card". It could be there is some other unstated requirement that raises problems such as the billing address for the card must be in the same country as your account country even if the issuer is a foreign bank. Apple does not say but usually it is easiest to just use a card from the same country as your Apple Account setting.

・Finally, note that the document only says which methods _are_ acceptable. Apparently certain types (usually a credit or debit card) _must_ also be present under certain situations such as when a subscription is involved.



Trouble adding my Malian bank card to my Apple Account as a payment method

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.