Will Apple service 3rd party refurbished iPhones from Amazon?
I have recently bought a 3rd party refurbished iPhone from Amazon, and I was wondering if Apple will still provide service for the device. It is a 14 pro.
iPhone 14 Pro
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I have recently bought a 3rd party refurbished iPhone from Amazon, and I was wondering if Apple will still provide service for the device. It is a 14 pro.
iPhone 14 Pro
Link Posted by OP.
Product not warrantied by Amazon or Apple. Buyer beware
Link Posted by OP.
Product not warrantied by Amazon or Apple. Buyer beware
"Products sold on Amazon Renewed are professionally inspected and tested to work as expected by an Amazon qualified and performance-managed supplier. If we source products from a third-party seller, the third-party seller tests and inspects the product."
"Renewed products will come with accessories that may not be original, but will be compatible and fully functional. Amazon Renewed products will be packaged in either original packaging or in a new and clean cardboard box. When present, batteries have a capacity that exceeds 80% of the original battery life."
There's a 90-day satisfaction guarantee, but I don't see any mention of a warranty period beyond that.
So … not up to the standards of the Apple Certified Refurbished program, where a Certified Refurbished iPhone will come with a new outer shell and new battery, will have been refurbished by Apple, and will have a 1-year warranty.
It’s 3rd party refurbished, not Amazon refurb. I suspect not sold by Amazon, just fulfilled. Thus no warranty from Apple or Amazon.
Maybe, as long as there are no unauthorized parts in the phone. The safest place to buy a refurbished iPhone, one which comes with a one year warranty from Apple and is guaranteed to have only authentic parts in it is Apple itself, from their own Refurbished Store.
Refurbished by third party, not Apple supported and sold on Amazons website?
Who actually sold it? Was it Amazon or did Amazon only do fulfillment? If Amazon didn’t sell it, and only did fulfillment (shipping), its stated so on their website. Please post a link to the item and we can tell you definitively.
Apple or an authorized Apple service shop will service the phone for a fee as long as they do not detect tampering by an unauthorized shop.
iPhone Repair and Service - Apple Support
Will Apple service 3rd party refurbished iPhones from Amazon?