You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

What causes a Mac Pro 2013 to crash after boot?

I bought a Mac Pro 6,1 late 2013 trashcan as a spares/repair project and I’m starting the trouble shoot.

symptoms are that it will crash and enter reboot loop pretty much upon arriving at the desktop.

I have tackled the simple stuff: booting from a known good install; trying known working Ram ( from an identical working model); and also tearing down the machine and reseating all the connections.

Result is always the same, it manages mostly to boot all the way and then crashes soon after.

If instead of doing a full boot I press Option and hold then it looks like it will sit indefinitely on the choose a drive screen without crashing.

My guesses are that it is likely to be one of: bad psu ( as soon as a significant power draw happens maybe the voltage sags and causes reboot); the logic board at the base of the assembly or the CPU/CPU logic board.

Just wondering if any experienced trash can owners have a ‘favourite’ for what hardware defect is to blame….



[Re-Titled by Moderator]

Mac Pro, macOS 12.7

Posted on Nov 27, 2024 6:48 AM

Reply
6 replies

Nov 27, 2024 8:05 AM in response to Choodalldave

<< crash and enter reboot loop pretty much upon arriving at the desktop. >>


the point you are describing is exactly where graphics mode switches from the primitive method used for "boot screens" to fully hardware accelerated graphics Drivers.


that's rather bad news, and it suggest a bad graphics card.


Mac Pro with Xeon processor features Error Correcting Code (ECC) RAM. don't bother fiddling with the RAM, it will tell you when its bad by marking slots that contain BAD modules "empty".


User Tip: Mac Pro and Error Correcting Co… - Apple Community




Nov 30, 2024 5:43 AM in response to Grant Bennet-Alder

Thanks for your help. Your initial diagnosis was in fact correct.

By swapping parts between machines I eventually narrowed it down to the (non-SSD) D500 GPU.

Actually it was not too bad a result in the end as I can replace the GPU card for £70 and the non-working machine cost me £160 - so in the end analysis I should have a working Mac Pro for £230.

It could have been better, but it was still worth the risk. And at least I now will have two clean machines with new thermal paste 🙂.

Nov 30, 2024 2:31 PM in response to Choodalldave

Yeah, the GPU boards on that model have a high rate of failure. Apple had a free repair program for some of them at one time, but it is now expired. I found many of my organization's MacPro 2013 models had GPU issues that were not part of the free repair program (Apple once more underestimated the breadth of the issue).


FYI, many times you may see GPU related Kernel Panics or even GPU Restarts (I believe they were also Kernel Panics) whenever the video would change modes. Some systems were worse than others. Don't go spending money on them as they are not worth it even when they were still just a few years old.


What causes a Mac Pro 2013 to crash after boot?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.