Level 1

50 points

Mail practically unusable after 18.2 - is it possible to revert update?

The iOS 18.2 update has now caused me to miss several important emails. The extra steps needed to find messages is a disaster. I have used Apple Mail for many years but for the first time I am now looking for an alternative.

Is it possible to configure Apple Mail to not use the categories introduced in 18.2 or alternatively to roll back the update so that I can have a usable mail app again.

EDITED to ADD

Thanks to Macrumors I have found that you can indeed turn off the Category view by tapping on the three dots in top right and selecting List View. It is a bit of a nuisance as doing it in All mail does not apply to all accounts and you have to apply the change individually to all accounts in your app.

A thought for Apple to ponder - just because you can do something, does not mean you should!

iPhone 14

Posted on Dec 23, 2024 1:44 AM

Top-ranking reply

Lawrence Finch

Community+ 2025

Level 10

228,768 points

Posted on Mar 13, 2025 11:40 AM

Oh, that’s all? Those are option settings:

To remove the icons in the list view:

Open Settings
Tap Apps
Tap Mail
Turn off Show Contact Photos
Optionally, turn off Summarize Message Previews

To turn off Categories:

Open the Mail app
Tap on an inbox
Tap on ⋯⃝ in the upper right
Tap to check List View

These 2 steps will return the Mail app to the way it previously worked.

View in context

94 replies

cianalas Author

Level 1

50 points

Dec 30, 2024 1:16 AM in response to GChuckW

I would suggest opening a new thread so your issue gets attention. This thread is about a viewing issue rather than mail retrieval.

GChuckW

Level 1

18 points

Dec 30, 2024 5:59 AM in response to cianalas

Sorry about that post. This was my first attempt at using this forum to solve a problem. I have created a separate post and now just waiting to see if anybody responds.

GChuckW

Jan 16, 2025 6:02 AM in response to cianalas

Mail is a nightmare after the 18.2.1 upgrade! Apple, fix this!

Feb 9, 2025 12:50 AM in response to cianalas

Well, you have to click the three dot every single time and I have four mail accounts. If there’s one thing that makes me think I’ll drop Apple and go to android, this is it

Wjc57

Level 1

12 points

Feb 9, 2025 5:47 AM in response to DeaAurelia

A revert or an option to keep prior. Why not whats more bloat, you seem to add all this useless changes. Who did you “focus group” with these changes? Def-not actual users

Wjc57

Level 1

12 points

Feb 9, 2025 5:48 AM in response to pascale259

SO BIG takes 3-4 lines

Feb 10, 2025 7:31 AM in response to cianalas

Latest ISO update has screwed up my mail. I want the option to change my mail. Apple does not know what I want. How can I get my old mail account look like? This is not a good update.

Feb 14, 2025 9:53 AM in response to cianalas

Apple needs to fix the mail app now. I am missing opportunities for interviews because I am not getting my emails since this nightmare update. Who asked for this anyway? No one.

Feb 17, 2025 2:11 AM in response to cianalas

I was forced to switch to the gmail app after the update..

Feb 17, 2025 7:45 AM in response to toniflisari

toniflisari wrote:

I was forced to switch to the gmail app after the update..

"Forced?" Who was twisting your arm?

Feb 21, 2025 4:41 PM in response to gailfromct

I can’t locate my Archived messages.

Does anyone have a clue on how to locate archived messages now ?

iPhone 11 max pro

DorianR

Level 1

4 points

Feb 24, 2025 9:10 AM in response to Lawrence Finch

I was not aware of the release notes, so Apple could make this more clear. You might consider being more polite and less critical when you offer help.

Feb 27, 2025 2:17 PM in response to Lawrence Finch

This is the fix I needed to get back to email on phone! Thanks Lawrence Finch

Feb 27, 2025 2:26 PM in response to livingarchitecture

👍

greg4843

Level 1

14 points

Feb 27, 2025 3:46 PM in response to Lawrence Finch

Awesome! That did the trick. Everything is simple once you know how!

Thanks!

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Mail practically unusable after 18.2 - is it possible to revert update?