Apple Music Replay missing for December

Same issue here, my Dec wrap is not available and is Jan 12th. My minutes on Jan 1 updated from 269k to 312k mins for the 2024 wrap but nothing on streaming mins for December month for Artists, Songs and Albums. My wrap 2024 numerically is not accurate because it does not have accumulation of streams including December month.

I reached out to Apple support, got transferred to senior staff and then they further escalated the case to their engineers said will call back on Tuesday (Jan 14); not so hopeful tho! They need to do better!!!!

Just heard back from Apple Music today, and their engineers claimed that only four songs were played in December. This is clearly incorrect, as I listened to full albums and explored new artists, such as Tyla and Bad Bunny, who were not part of my usual listening habits before.

I also reviewed my listening minutes for other months(with their supervisor on the phone who is handling this case), which totalled 34,000 and 37,000 minutes for Oct and Nov respectively. However, when checking the artist breakdown, it showed Artist 1 with 6,000 minutes, Artist 2 with 800 minutes, and Artist 3 with 200 minutes, indicating a clear error on their end. It seems that not all streams are being accounted for when I am playing music on my iPhone.

They told me that they will call back on Saturday, January 18. I also pointed out that this issue could imply underpayment to artists for streams, which is concerning. Apple Music should ensure transparency and clarity, especially since I could not find any “10 songs rule” that might justify such discrepancies in my case.

Mine did this as well, but then on January 2nd it updated and said my top played for December was only the music I listened to the last 2 days of December and not the whole month.