Why won't my iPhone 13 connect to iTunes on my iMac?

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Level 1

4 points

Why won't my iPhone 13 connect to iTunes on my iMac?

I love iTunes, always have. And I still have a HUGE library of music in my iTunes on my old iMac. But I think my iMac is now out of date. It still works but several websites no longer work at all on it. I'm now getting messages that my iMac OS needs to be updated. I also recently bought a new iPhone 13.

When I plug my iPhone 13 into my iMac... the iPhone does not open on the screen as it should in my iTunes program. My last phone, an iPhone 8+ always did open up in iTunes and it would easily update and add new iTunes playlists. But now my iPhone 13 will not open in iTunes.

I'm wondering, is the issue that fact that my OS in my iMac is now officially out of date. My iMac is running OS X 10.11 and the messages tell me I need MAC OS 10.13 or newer

[Re-Titled by Moderator]

iPhone 13, iOS 18

Posted on Jan 3, 2025 11:19 AM

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Answer 1

Niel

Community+ 2025

Level 10

735,899 points

Jan 3, 2025 11:24 AM in response to DeeBeex

Back up your data, check the application compatibility table, click here, and if your iMac is a late 2009 or newer model, then on the download link for a higher OS. Otherwise, the iPhone 13 isn't compatible with it.

Catalina and above won't run 32-bit software and split the functions of iTunes up; if you choose one of them, use Go64 as well.

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