My iPhone 16 won’t sync Contacts

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My iPhone 16 won’t sync Contacts

Hello everyone! I recently bought the iPhone 16 back in November and have been problems with it ever since. I’m not able to pull or sync my contacts to my iPhone. For some odd reason all I see is a “-1”. I can’t add anymore or even update my contact card. Apple support couldn’t figure it out either when I called. Said I’d have to take to an Apple store but there’s none in my town.

I’ve also been seeing my phone start flashing this pink light. Sometimes when I put my iPhone down I see this pink light start flashing on and off before the screen turns off. Is any of this normal?

Or has anyone else been experiencing stuff like this? I’m just trying to see if I should reach out to AppleCare and get a new phone.

[Edited by Moderator]

iPad, iPadOS 18

Posted on Jan 14, 2025 2:58 PM

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Answer 1

Jan 14, 2025 8:22 PM in response to Nicholas400

What is your default Contacts account? If none, please add an email account and enable contacts.

Use iCloud.com to restore and recover iCloud information

Contacts: Restore contacts stored in iCloud on iCloud.com

Unlike some Android devices, contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

If you have a corporate email account added through a profile on your device, please check with your organization's system administrator.

Is this your corporate/organization/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
If it is your device, in that case, do you have any profile installed by your corporate/organization/enterprise/School Management?
1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
2. Please contact the system administrator of the organization who provided the profile to you

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