Cannot connect 11" iPad M4 to Windows 11 PC

My old iPad air connects with my Windows 11 PC

but disappointingly my new IPad 11" M4 does not.

Have USB type c and type A tried both but both don't connect

but do with old ipad Air

Running iPadOS Version 18.2.1

Please help

iPad Pro (M4, 2024)

Posted on Jan 17, 2025 7:02 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2025 8:16 AM

For your 2024 iPad to be recognised by your Windows 11 PC, you will need to install/update the Apple Devices App. The older iTunes App will not have the required device drivers for the more recent iPad models.


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support

1 reply
Question marked as Top-ranking reply

Jan 17, 2025 8:16 AM in response to BryanstonBallie

For your 2024 iPad to be recognised by your Windows 11 PC, you will need to install/update the Apple Devices App. The older iTunes App will not have the required device drivers for the more recent iPad models.


Apple Devices App (Windows PC):

https://apps.microsoft.com/detail/9np83lwlpz9k?hl=en-ms&gl=MS


If your iPad isn’t recognised when connected, try using a different USB port. Otherwise, this support page should help with troubleshooting connection difficulties:

If your computer doesn't recognize your iPhone or iPad - Apple Support

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Cannot connect 11" iPad M4 to Windows 11 PC

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