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Trying to connect with my electric company with new Macbook Pro.

My old computer with Monterey has no problem connecting.

www.sce.com’s server IP address could not be found.

MacBook Pro 14″, macOS 15.1

Posted on Jan 17, 2025 4:13 PM

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4 replies

Jan 17, 2025 6:06 PM in response to Lorelei Shark

Lorelei Shark wrote:

Trying to connect with my electric company with new Macbook Pro.
My old computer with Monterey has no problem connecting.
www.sce.com’s server IP address could not be found.


Did you try a different browser and compare your results—


it worked for me w/ Firefox(?)





if it is a local server issue— try back another time/day...


Is it down? Check at Down for Everyone or Just Me


Jan 17, 2025 6:20 PM in response to Lorelei Shark

As leroydouglas suggests, it could simply have been a temporary issue with that website. That URL resolves to the correct IP address for me as well.


That error message suggests that your computer is having a problem with DNS lookup of the IP address for that domain name. If you are using a VPN, you may want to disable that and try again. If you are using any type of security software or antivirus, I would suggest uninstalling it per the manufacturer's instructions. Both of these things can potentially interfere with DNS resolution.


If you are still having an issue, try restarting your Internet router/gateway as well.

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