How do I enable Apple Pay for CDL upload?

apple pay connection not available and preventing upload of California drivers license to apple wallet


[Re-Titled by Moderator]

iPhone 7, iOS 15

Posted on Jan 26, 2025 2:29 PM

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Question marked as Top-ranking reply

Posted on Jan 26, 2025 2:36 PM

Your profile suggests you have an iPhone 7.


iPhone 8 or later is required for a driver’s license in Apple Wallet.


Add your driver's license to Apple Wallet - Apple Support


6 replies

Feb 2, 2025 5:02 AM in response to Maria-Sacto

Disable the VPN and reset your network settings. Lastly do a forced restart and once your iPhone restarts, login and add your license.


Reset your network settings

If you're using iOS or iPadOS 15 or later, tap Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings.


If you're using iOS or iPadOS 14 or earlier, tap Settings > General > Reset > Reset Network Settings.


This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you've used before.


Feb 4, 2025 1:39 AM in response to Jeff Donald

Reset did not work.

. . . CDL denial (apple wallet) states the California mDL pilot unable to identify identity. Then a dialog pop-up box states: Could not connect to Apple Pay. Make sure you are connected to the internet. . . .


I verified my iPhone 13-mini has an active internet connection. I tried to upload the mDL with the VPN on and also off, without success.


it looks like this:


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How do I enable Apple Pay for CDL upload?

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