Can’t update software on macbook air if i am the only account holder

Trying to update software on recently purchased MacBook Air M2. It says I need to be the owner, which I am. And when I try to enter my password it will not accept.

MacBook Air, macOS 14.6

Posted on Feb 8, 2025 7:27 PM

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Question marked as Top-ranking reply

Posted on Feb 9, 2025 2:10 AM

Add on if you please


Reset Computer Password  for the Administrator Account Password


2 Methods, 1 for Apple Intel Computers and other for Apple M1 / M2 / M3 / M4 Silicon Computers


Choose the appropriate method for this computer 


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 / M3 / M4 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

3 replies
Question marked as Top-ranking reply

Feb 9, 2025 2:10 AM in response to smckinnonwr

Add on if you please


Reset Computer Password  for the Administrator Account Password


2 Methods, 1 for Apple Intel Computers and other for Apple M1 / M2 / M3 / M4 Silicon Computers


Choose the appropriate method for this computer 


Intel Computer


Shutdown the computer 


Restart computer and immediately hold the two keyboard combo Command  r 


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose. Bluetooth Kernel may not load soon enough to execute the 2 keyboard commands 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password


Apple Silicon M1 / M2 / M3 / M4 Computer 


Choose Apple menu > > Shut Down


If using a Bluetooth Keyboard with Rechargeable Battery - Cable the Keyboard to computer for this unique purpose.


Do not  attempt a Restart to access this feature. The computer Must be Shutdown and pause for about 10 seconds before moving forwards 


Press and hold the power button on your Mac until you see “Loading startup options.”


Click Options, then click Continue. 


Top Tool Bar >> Utilities >> Terminal


Type resetpassword as one word and no spaces


Press Return key


Follow the prompts and remember the New Password

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Can’t update software on macbook air if i am the only account holder

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