my volume kerps going down

MsBigMama77 wrote:

When I turn my volume up the next thing I know it’s all the way down . My ringer volume will go down and when I’m on a call I can barely hear the person I’m talking to

IF you're using a case, remove it and turn volume up and see if it stays.

MsBigMama ~ A weak, aging battery or a nongenuine replacement battery may be the cause, so...

Does your iPhone 6s still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health

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