email from Apple Cash Support

Question

JGY88 Author

Level 1

5 points

email from Apple Cash Support

I received email titled your apple cash statement from n******y@service.applecash.apple - is this email legit?

[Edited by Moderator]

iPhone 6s, iOS 13

Posted on Mar 7, 2025 2:21 PM

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Answer 1

Top-ranking reply

Chattanoogan

Level 7

32,066 points

Mar 7, 2025 2:57 PM in response to JGY88

Your cautions are commendable.

For comparison, I’ve never received an eMailed Apple Cash statement …

… and statements are available for download from within your Wallet app.

Lastly, that address seems suspect; any Apple Cash statement would seeming be from the issuer, Green Dot Bank.

See also:

Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support

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Answer 2

Mar 7, 2025 3:13 PM in response to JGY88

Welcome to the Apple ecosystem.

Unfortunately, phishing attempts are ubiquitous.

Some are comically amateurish, while others are very sophisticated and appear incredibly authentic.

However as a “general rule”, Apple will not contact you unless you first initiate that contact.

I doubt that what you received is legit.

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Answer 3

JGY88 Author

Level 1

5 points

Mar 7, 2025 3:04 PM in response to Chattanoogan

I’m somewhat new to apple and am trying to get used to

many of my other apple correspondences that are legit comes from emails that end with post.applecard.apple. I would have expected it to have apple.com or something. I read somewhere in this community that there should be an apple verify on the top of emails from Apple but all my legit ones didn’t have any type of “verified” at the top of the emails

this particular email from Applecash support did have this at the footer - probably wouldn’t mean much if it is a fake:

"Apple Cash services are provided by Green Dot Bank. Member FDIC.

Apple Payments Services LLC, a subsidiary of Apple Inc., is a service provider of Green Dot Bank for Apple Cash accounts.

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