My kid had an android before and we transfered all the data and apps to his new Iphone. But now we have to re-install the apps. But when I try to install it it says “ Due to restrictions set to this device, this app cannot be downloaded “ .
He is 9 years old. How do I change the “restrictions”?
iPhone 12 Pro Max, iOS 18
This is a user to user community forum. We are just an Apple users like you. No one here can answer as to why Apple, Android or WhatsApp does anything. You can try contacting WhatsApp. I agree, it makes no sense.
How to contact an app developer - Apple Support
Sorry but you cannot change the restrictions that were set by the developer. This app is restricted to people 12 years and older. This was not set by Apple. It was set by WhatsApp.
This has nothing to do with WhatsApp or Apple policy or even the age of the account. It is directly limited by Screen time settings you enabled when setting up the iPhone.
You can disable the restrictions for the iPhone momentarily to download the app and then re-enable them.
Go to Screen Time ➜ Content & Privacy Restrictions ➜ App Store, Media, Web & Games ➜ Apps
If it's set to 9+ move it up to 12+ or 17+ to download WhatsApp and then return it to the correct age you want to have it on.
As to the differences Android and Apple work very differently, just because something was possible on Android does not mean it will be possible on iPhone. In this case it is, but the comparison between them is not 1 to 1. There will be many other differences.
Ok thanks for the reply. But how is it possible that he had it on his other phone before(android)? And my other son is using whatsapp as well on his iPhone and he is 10 years old..?
Ok thanks for the reply. But how is it possible that he had it on his other phone before(android)? And my other son is using whatsapp as well on his iPhone and he is 10 years old..?
How do I get Whatsapp reinstalled on my kids iPhone?
