Apple Cash verification using passport, what to do for back side

I am trying to verify my ID for Apple but am using my passport because I don’t have an ID. But when it asks for the back side of the ID what am I supposed to do because a passport doesn’t have a back side should I just use the same picture of my passport again ?


[Re-Titled by Moderator]

Original Title: apple cash verification

iPhone 11 Pro Max, iOS 17

Posted on Aug 9, 2025 8:20 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2025 8:57 AM

Apple Cash accounts/cards are issued and serviced by Green Dot Bank. I do not believe they accept passports. They require a state issued driver’s license or state issued identification card.


REQUIRED PERSONAL INFORMATION


To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Accordingly, when you register your Apple Cash Account and, as a result, your Apple Cash Balance, we will ask you for certain information, including, but not limited to, your name, street address, date of birth, your Social Security number, and other information that will allow us to identify you.


We may also ask you to provide your driver’s license or other identifying documents or ask you to answer security-related questions.


If we are unable to verify your identity, we may: (i) close your Apple Cash Account; (ii) permit you to use your Apple Cash Account until the money in your Apple Cash Balance has been spent; or (iii) allow you to continue to use your Apple Cash Account, subject to the transaction limits for unregistered Apple Cash Accounts that are set forth in Section 7(B) below entitled “Transaction and Apple Cash Account Limits“.”


https://applecash.greendot.com/termsconditions/


While passports are not specifically mentioned, it has been reported in the past that Green Dot does not accept them.


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

3 replies
Question marked as Top-ranking reply

Aug 9, 2025 8:57 AM in response to Mariabuen000

Apple Cash accounts/cards are issued and serviced by Green Dot Bank. I do not believe they accept passports. They require a state issued driver’s license or state issued identification card.


REQUIRED PERSONAL INFORMATION


To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. Accordingly, when you register your Apple Cash Account and, as a result, your Apple Cash Balance, we will ask you for certain information, including, but not limited to, your name, street address, date of birth, your Social Security number, and other information that will allow us to identify you.


We may also ask you to provide your driver’s license or other identifying documents or ask you to answer security-related questions.


If we are unable to verify your identity, we may: (i) close your Apple Cash Account; (ii) permit you to use your Apple Cash Account until the money in your Apple Cash Balance has been spent; or (iii) allow you to continue to use your Apple Cash Account, subject to the transaction limits for unregistered Apple Cash Accounts that are set forth in Section 7(B) below entitled “Transaction and Apple Cash Account Limits“.”


https://applecash.greendot.com/termsconditions/


While passports are not specifically mentioned, it has been reported in the past that Green Dot does not accept them.


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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Apple Cash verification using passport, what to do for back side

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