I can’t receive or send money on Apple Pay

When I try to receive money or send money on Apple Pay it says account restricted for some reason

iPhone 12, iOS 16

Posted on Aug 31, 2025 3:42 PM

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Question marked as Top-ranking reply

Posted on Aug 31, 2025 4:31 PM

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

1 reply
Question marked as Top-ranking reply

Aug 31, 2025 4:31 PM in response to Jerm2saucy

Apple Cash is serviced and issued by Green Dot Bank. Please contact an Apple Cash Specialist at Green Dot Bank. 


Contact Green Dot Bank:

  • by calling (877) 233-8552,
  • by mail for disputes at P.O. Box 9, West Chester, Ohio,
  • by mail for general customer service at P.O. Box 1070, West Chester, Ohio 45071,
  • visit www.greendot.com


https://applecash.greendot.com/termsconditions/

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I can’t receive or send money on Apple Pay

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