Can’t open downloaded Word files after iOS26 update

I have an issue with opening downloaded Word documents from Files app. After new iOS/iPadOS update there is a new preview window and from that window I can’t do anything with downloaded Word document. I can’t open it via Word or any other app. It seems like the documents were corrupted or something. Do you have any solution? Or should I just wait to an update ?

iPad Pro, iPadOS 26

Posted on Sep 16, 2025 1:53 PM

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Question marked as Top-ranking reply

Posted on Oct 15, 2025 3:36 PM

While in Files App, touch-and-hold one of your Word documents to expose an action menu. From the menu, select Open With - and from the sub-menu, choose Word.




This action selects the default App for opening your MS Word files.

7 replies

Oct 18, 2025 2:34 PM in response to Damiannn161

I think that problem is with iCloud, because these are the solutions that worked for me:


  1. The solution that worked for me was that I moved file from iCloud to IPad Storage and after that document opened normally.
  2. Another solution that worked for me : On iCloud I had folders and in folders other and other folders, I deleted this folders and now I only have iCloud>Folder>Folder>File - now I am able to open files normally even if that file is on iCloud.


But there is problem for sure with opening and this is just temporary fix, hope that they will fix it.


Sorry, I don’t know how to explain it better😂.

Oct 17, 2025 11:31 AM in response to Roxano

I also tried all these methods and they did not work for me.


But I did have luck by selecting the file and then selecting the share option and I mailed to myself and was able to open it in the mail attachment.


** I also noticed there are NO password protected files listed in the new preview application that came with this update.


I hope there is a new update that will correct this.

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Can’t open downloaded Word files after iOS26 update

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