Simple.life app auto-renewal policy cancellation upon disabling

Total fraud. If you attempt to turn off «autorenew », they immediately cancel your account. If this isn’t a red flag 🚩 for scam/fraud, I can’t imagine what would be. 

I have a screen shot of their policy, but I can’t upload it here.


[Edited by Moderator]

Original Title: Simple.life app fraud

Posted on Oct 11, 2025 5:57 AM

Reply
3 replies

Oct 11, 2025 6:28 AM in response to lkrupp

The auto renew process is (fortunately) heavily regulated by the FTC. The policy of this company clearly violates this regulations.

Requirements for businesses 

  • Disclose terms clearly and conspicuously:All automatic renewal terms must be easy for the consumer to understand and find in the contract. 
  • Obtain affirmative consent: The business must get the consumer's express permission to a renewal before it happens. 
  • Provide easy cancellation: The contract must offer a simple way for the consumer to cancel, such as a clear "cancel" button in a mobile app or providing a cancellation phone number. 
  • Send renewal reminders: In many states, businesses must send a notice to the consumer before the renewal date. This notice typically includes the renewal date, the terms of the renewal, and how to cancel. 
  • Disclose fee changes: Businesses must notify customers of any price changes a certain number of days before the change takes effect. 


Oct 11, 2025 6:09 AM in response to TinkerBell1953

Sorry but i don’t see any fraud here. The message informs you that you still have complete access to your current subscription until it expires. You are not losing any money and you have the ability to reactivate at any time. What’s fraudulent about that? And if the app isa one you intend to keep using then why turn off auto-renewal in the first place?


I myself sometimes cancel a subscription before it expires so I don’t have to worry about auto-renewal kicking in.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Simple.life app auto-renewal policy cancellation upon disabling

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.