MacOS 26.01 - Printing not working (Works on MacOS 26 and Windows)

Question

Level 1

8 points

MacOS 26.01 - Printing not working (Works on MacOS 26 and Windows)

Since upgrading to MacOS 26.1 from MacOS 26 my printer, a HP Laserjet Pro M428 MFD does not print. My spouse's Mac mini (M2) running MacOS 26 (not installed the 26.01 update yet) still prints just fine. Same for Windows systems. I have seen other threads and they seem to focus on this being a Tahoe MacOS 26 issue but for me, this only happened after installing MacOS 26.01.

My printer is a HP Laserjet Pro M428 FDW. I read in other threads that it's impacting many different printer models.

I desperately need to add the HP printer back and not have to do a restore of the OS back to MacOS26 which works.

Something in the MacOS26.1 update has broken something.

What I have done:

1) I deleted the printer on my MPB 16" M1 Pro but could not find it again to add back.

2) I installed the HP Software and it cannot find the printer plus it's a piece of crap.

3) As stated, I confirmed that Windows and other MacOS not upgraded can print just fine.

Other info:

The printer has an IP address that can be pinged or the embedded web interface brought up on a Windows 11 system just fine. On the MacOS 26.1 Mac mini, it can be pinged too.

I cannot ping the printer in terminal or bring up the embedded web interface on my MacBook Pro 16 M1.

MacOS 26 version Mac mini which has downloaded the new update but we are not restarting it. I wish I knew how to delete the scheduled install. I read a few posts saying look for an update file in the applications folder or in the Library folder but nothing existed. I did a CLI "software update blah blah) and the latest I see listed is MacOS 26. The article I was reading indicated that the software update CLI command would list the downloaded update.

This leads to another question, when the Software Update section of System Preferences shows Scheduled, Restart now or Install tonight. Does that mean the downloaded update has already been installed and only a restart is needed or will is download when I initiate the restart?

Tons of old and unvalidated information out there.

This is the first time and many years that I will turn off future updates and delay install until much later.

Does anyone know if Apple Engineers monitor this and respond or is it a black hole with just Apple customers helping each other?

Thanks,,,,,

Posted on Oct 12, 2025 9:12 AM

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Answer 1

AlWeir

Level 5

4,874 points

Oct 12, 2025 10:28 AM in response to Brumey

It a Airprint printer. Should install in Printers if it was visible in 26.0.

Switch the printer off and then back on. See if it sets up on the Mac

Also try a SafeBoot Start up your Mac in safe mode - Apple Support will sort many anomalies

Login and test. Reboot as normal and test. Caches get rebuilt automatically.

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Answer 2

olisoton

Level 1

8 points

Nov 11, 2025 2:01 AM in response to Brumey

In case this could help anyone.

I also had issues with 26.0.1 and 26.1.0 with my HP Color LaserJet MFP M283fdw. I noticed that I could print some documents and couldn't print others.

Today, I finally managed to print the document I needed to print, by installing Adobe Acrobat Reader and printing it from this app instead of from Preview.

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Answer 3

Brumey Author

Level 1

8 points

Oct 12, 2025 10:35 AM in response to AlWeir

Done all the suggested. It's not the printer, I have another Mac on MacOS26 and it prints, as does my Windows computers. Yes, it's an AirPrint printer and I can print from my iOS devices to it.

The only change was installing the MacOS 26.01 update.

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Answer 4

Nov 28, 2025 12:35 PM in response to AlWeir

I am having this issue as well with the new Mac OS 26 upgrade. Printing works fine from all apps other than adobe reader, and with all printers other than the HP LaserJet Pro 3101. Adobe and this HP printer are my primary printing combination so very frustrating! Help!

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Answer 5

72dpi

Level 1

21 points

Dec 5, 2025 8:47 PM in response to Mike Surp

Hi Mike,

I'm not sure if this is the same problem I was having, but the short version is that there seems to have been a change in 26.1 and in my case, the USB-A port on my hub, while working well with other accessories , doesn't have the capacity to work with the printer anymore. I was fortunate to be in touch with the Epson engineers and they recommended getting a small USB-C to USB-A adapter that plugs directly into the computer. I bought a small Anker adapter that is specifically for MacBooks and printers, and it works again.

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Answer 6

Dec 5, 2025 11:02 PM in response to Brumey

Thanks for the info you sent, very grateful. It’s a Wi-Fi issue for me now. MacBook Pro works whilst older MacBook Pro and iMac do not. Booked Apple Support and they were useless saying its the printer not the OS, Well I disagreed but gone through everything I can. Direct connection via USB works but that means I cant print from our workstations.

Turned off auto update.

Merry Christmas

Mike

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Answer 7

Brumey Author

Level 1

8 points

Oct 14, 2025 4:52 AM in response to Brumey

Anyone? Seems like this is a widespread issue.

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Answer 8

Brumey Author

Level 1

8 points

Oct 14, 2025 10:10 AM in response to Brumey

I have resolved the issue. Contact me directly if you need to know. This forum is over moderated.

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Answer 9

AlWeir

Level 5

4,874 points

Oct 14, 2025 10:28 AM in response to Brumey

No one can directly contact you regarding this since you Apple ID is yours and yours alone. You would get nothing but spam if you revealed your email on here. You could post it however on Reddit.

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Answer 10

Dec 5, 2025 3:34 AM in response to Brumey

Hi Brumey - I have upgraded to 26.1 also and have print problems however my wife's MacBook Pro works okay but my MacBook Air and iMac don't would apprecciate some guidance.

Regards

Mike

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