Cannot activate or use iMessage

I can’t text on iMessage I find it hard to activate my iMessage

iPhone 6s, iOS 15

Posted on Dec 4, 2025 5:21 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 5, 2025 8:32 PM

Please contact your mobile network provider. They need to enable your phone number via their network so that imessage sending works with your phone number. This is usually activated internally when you enable imessage, but at times require operator assistance since it invokes mobile network and account aspects.


Alternatively, you can also send imessage using your apple email id by going to


Settings—>Apps—>Messages->imessage(on)

>Send & Receive


Under “Start New Conversations”

✔️ Phone number

✔️Apple email id


Please note when sending using apple email id, the recipient will get messages sent from showing your apple email instead of phone no:

2 replies
Question marked as Top-ranking reply

Dec 5, 2025 8:32 PM in response to dhammy99

Please contact your mobile network provider. They need to enable your phone number via their network so that imessage sending works with your phone number. This is usually activated internally when you enable imessage, but at times require operator assistance since it invokes mobile network and account aspects.


Alternatively, you can also send imessage using your apple email id by going to


Settings—>Apps—>Messages->imessage(on)

>Send & Receive


Under “Start New Conversations”

✔️ Phone number

✔️Apple email id


Please note when sending using apple email id, the recipient will get messages sent from showing your apple email instead of phone no:

Cannot activate or use iMessage

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