Apple balance not being used.

Why is my Apple balance not being used? I have a $25 credit balance and it is set as my default payment but this balance is not being used.

Everything is updated and I’ve restated my device (iPhone 15) but the problem persists.


Even for payments or monthly subscriptions that are less than $25, my second payment method is being used.


I’ve loaded a gift card, and therefore had a balance, numerous times before and never had an issue with it being used as the default payment, I don’t know why it’s an issue now.


Going forward I’d be hesitant to add a gift card/balance again, to avoid this headache, but I have $25 sitting there already, so how can I ensure that it gets used up?

Posted on Dec 5, 2025 11:11 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2025 4:30 AM

This article outlines what you can buy with your Apple Account [Apple ID] balance --> What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

• "Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."

• "Where the Apple Gift Card is available, you can use your Apple Account balance to buy products and accessories at apple.com or in the Apple Store app."


From: How apps, content, and subscriptions from Apple are billed - Apple Support

Apple Gift Card and Apple Account balance can't be used for some purchases

• You can't use your Apple Account balance to send gifts or gift cards.

• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

• Some subscriptions might not be charged to your Apple Account balance.

• If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are available only to you. Learn more about how purchases bill to your Apple Account balance.




2 replies
Question marked as Top-ranking reply

Dec 6, 2025 4:30 AM in response to emotionsickchick

This article outlines what you can buy with your Apple Account [Apple ID] balance --> What you can buy with your Apple Gift Card or Apple Account balance - Apple Support

• "Some purchases might require that you have a credit card on file, even if you use your Apple Account balance to make the purchase."

• "Where the Apple Gift Card is available, you can use your Apple Account balance to buy products and accessories at apple.com or in the Apple Store app."


From: How apps, content, and subscriptions from Apple are billed - Apple Support

Apple Gift Card and Apple Account balance can't be used for some purchases

• You can't use your Apple Account balance to send gifts or gift cards.

• For some recurring charges, like AppleCare+, you can't start your subscription with Apple Account balance. But as long as you keep another valid payment method on file and your Apple Account balance would cover an entire charge, your recurring charge will pull from your Apple Account balance.*

• Some subscriptions might not be charged to your Apple Account balance.

• If you use Family Sharing, your family members can't spend your Apple Account balance. Funds that you add to your Apple Account balance are available only to you. Learn more about how purchases bill to your Apple Account balance.




Apple balance not being used.

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