Screen Time passcode unresponsive

I used to have screen time turned on until it started having lots of problems. First when it says out of time when I click enter screen time passcode and put it in nothing happens it stays on the OK or ask for more screen time screen. Second I tried turning app limits and downtime off but it stayed the same as how it was before nothing changed. And this happens on all of my child’s devices and I’m on iOS 26 only one of my child’s devices is on iOS 15. I want this fixed please.

Posted on Dec 7, 2025 10:22 AM

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2 replies

Dec 20, 2025 7:05 AM in response to Grantcat56

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

Select from the presented options until you find a solution for your issue, or see if there is a chat or phone call contact method offered lower on the page under “Get more help” (you sometimes have to narrow down the options multiple times before this is shown). If you do not see your issue, keep experimenting with any series of selections until you reach one that offers a chat session or a telephone call and get the representative to redirect you.


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Screen Time passcode unresponsive

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