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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a Macbook Pro and I recently updated it. I needed to accept the new terms and conditions but the loading sign just keeps reloading and the window will not go away. I have no way of shutting the window out or continuing with hitting any buttons. Its like its frozen. The processor is a 2.4 GHz Dual-Core Intel Core i5. Its also a late 2013 with retina display and recently updated to Catalina.
MacBook
Britcruz wrote:
I have a Macbook Pro and I recently updated it. I needed to accept the new terms and conditions but the loading sign just keeps reloading and the window will not go away. I have no way of shutting the window out or continuing with hitting any buttons. Its like its frozen. The processor is a 2.4 GHz Dual-Core Intel Core i5. Its also a late 2013 with retina display and recently updated to Catalina.
If you are stuck you can force quit the computer by holding the power button/TouchID for ~6-10secs
reboot and see where this leaves you.
How to turn your Mac on or off - Apple Support
Britcruz wrote:
I have a Macbook Pro and I recently updated it. I needed to accept the new terms and conditions but the loading sign just keeps reloading and the window will not go away. I have no way of shutting the window out or continuing with hitting any buttons. Its like its frozen. The processor is a 2.4 GHz Dual-Core Intel Core i5. Its also a late 2013 with retina display and recently updated to Catalina.
If you are stuck you can force quit the computer by holding the power button/TouchID for ~6-10secs
reboot and see where this leaves you.
How to turn your Mac on or off - Apple Support
Terms and conditions window after updating
