I am not allowed to buy anything from the App Store

Question

I am not allowed to buy anything from the App Store

I recently had a dispute with the App Store on some charges on my credit card my credit card number was changed I got the money back I had a family plan I was paying for eight devices or no six devices on it I have eight devices total iPads iPhones and laptops and because my credit card number changed they’re going to cancel that plan and when I try to enter a new credit card and fix everything I keep saying that I am not allowed to buy anything from the App Store I don’t know if they’re mad because of it or how to fix it or is there a number to call it’s very frustrating help

[Re-Titled by Moderator]

iPhone 8 Plus, iOS 13

Posted on Aug 16, 2020 9:45 AM

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Answer 1

TheLittles

Level 10

195,717 points

Aug 16, 2020 11:07 PM in response to constantine64

constantine64 Said:

"Help: [...] they’re going to cancel that plan and when I try to enter a new credit card and fix everything I keep saying that I am not allowed to buy anything from the App Store I don’t know if they’re mad because of it or how to fix it or is there a number to call it’s very frustrating help"

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You Must have One Method of Payment:

You need to have at least one method of payment assigned to your account.

Try PayPal, if an Option:

So, if you do not want to use a Credit Card, you could use a PayPal account, if an option in your Location/Region. So, try PayPal, seeing if that is an option in your area.

Find Out More Here: Payment Methods that you can Use with your Apple ID - Apple Support

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Answer 2

Vancouver22

Level 8

36,776 points

Aug 16, 2020 11:02 PM in response to constantine64

Learn how to pay an unpaid balance or fix payment method issues.

Change, add, or remove Apple ID payment methods:

https://support.apple.com/en-ca/HT201266

Or you can Contact Support

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I am not allowed to buy anything from the App Store

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