You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hello, I am trying to open my old phone and need to reset the passcode

How do I get into a phone that I can't remember the password for?


iPhone 6, iOS 10

Posted on Sep 27, 2020 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 27, 2020 6:59 PM

You'll need a Mac or a Windows box running iTunes.


You'll also need the necessary cable and be able to sign-in to your iCloud account.


When you're ready, here are the instructions:


https://support.apple.com/en-us/HT204306

1 reply

Hello, I am trying to open my old phone and need to reset the passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.