You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź“° Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ITunes Authorization/Song

I recently purchased a song from the iTunes store. When I tried to play it, I got a message saying my computer is not authorized to play the song. It is, but I entered my username and PW again to reauthorize it. I get a message that this is one of 3 authorized devices. Then I try to play the song again and the same error message / process repeats (over and over again). I'd like to be able to play the song or at least get my money back for the purchase.


Help!

Posted on Feb 28, 2021 5:48 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 28, 2021 5:51 PM

Delete and redownload the song which won't play; if you get told that you'll be charged again, click here and ask the iTunes Store staff for assistance.


(193245)

Similar questions

2 replies

ITunes Authorization/Song

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.