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Why does it say I need a billing address

It doesn’t let me download anything . Says I need a billing address

Posted on May 25, 2021 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2021 2:03 PM

Hello kierstyn16,


Thank you for using Apple Support Communities! It sounds like you have a question regarding billing information when downloading an app. We would be happy to help!


In order to iTunes service, you may be required to enter a vailid payment method or a billing address so Apple will know where to send the bill if you decide to make a purchase. 


Check out the following support article, which provides some troubleshooting steps to try for this behavior: Create or use an Apple ID without a payment method


Cheers!

2 replies
Question marked as Top-ranking reply

May 26, 2021 2:03 PM in response to kierstyn16

Hello kierstyn16,


Thank you for using Apple Support Communities! It sounds like you have a question regarding billing information when downloading an app. We would be happy to help!


In order to iTunes service, you may be required to enter a vailid payment method or a billing address so Apple will know where to send the bill if you decide to make a purchase. 


Check out the following support article, which provides some troubleshooting steps to try for this behavior: Create or use an Apple ID without a payment method


Cheers!

Why does it say I need a billing address

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