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The Cook Author

Level 1

7 points

Contacts widget not working

When I add the contact widget on iPhone the widget shows up but I am unable to edit anything on it. It just has blank contacts.

on latest OS. iPhone 11pro Max.

is there a fix for this please

iPhone 11 Pro Max, iOS 15

Posted on Nov 1, 2021 8:34 AM

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12 replies

Community Specialist

Nov 2, 2021 9:01 AM in response to The Cook

Hi there The Cook,

We understand you're not seeing any information in the Contacts widget on your iPhone. We're glad you've connected with us here in Apple Support Communities, and we'd like to learn more to see how we can help.

Just to be sure we're on the same page, which exact iOS version is listed in Settings > General > About? iOS 15.1 is the most current release. Find out more about updating here, if needed:

Update your iPhone, iPad, or iPod touch

If your iPhone is updated to iOS 15.1, and the issue persists, try editing the widget to select which contacts you want to appear. This support article provides details in the 'Edit your widgets' section:

Use widgets on your iPhone and iPod touch

Let us know how it goes.

Cheers.

Reply

The Cook Author

Level 1

7 points

Nov 2, 2021 9:28 AM in response to Sparks0829

I’m on vacation 15.1

When I add the contact widget, in this case it’s the one with 4 contacts on. All I get is 4 blank circles. If I press one and the edit widget option shows, nothing happens when selected.

Hope this gives you more information.

Thanks

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The Cook Author

Level 1

7 points

Nov 4, 2021 12:33 AM in response to The Cook

I don’t know what I did but it’s working now.

Very strange.

Thanks for the help.

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Community Specialist

Nov 2, 2021 9:42 AM in response to The Cook

The Cook,

Thanks for trying that and following up with us. Next, try removing the widget and then add it again. We'll go from there.

Cheers.

Reply

The Cook Author

Level 1

7 points

Nov 2, 2021 9:50 AM in response to Sparks0829

Hi. Tried that and still the same.

Tried all variations of widget as well and still the same problem.

Whats the next step?

Thanks

Reply

The Cook Author

Level 1

7 points

Nov 3, 2021 5:16 AM in response to Sparks0829

Hi. I tried this as well. I tried all variations of the widget but edit still doesn’t do anything.

regards.

Reply

Nov 3, 2021 1:46 PM in response to The Cook

I have the same issue with an iPhone 13 Pro on iOS 15.1

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The Cook Author

Level 1

7 points

Nov 3, 2021 2:53 PM in response to SpaceWrangler616

It’s quite annoying. Also noticed that the calendar widget only shows 2 future events even when there are more than 2 in a week as well.

Hope they sort this problem out soon.

Reply

Level 1

8 points

Dec 9, 2021 8:11 AM in response to The Cook

I had the same issue. Once you restart your iPhone, it starts working

Reply

Dec 13, 2021 2:40 AM in response to The Cook

Same problem. More than week. Reboot have no effect. I have still no very important contacts widget for 15.1

Reply

Level 1

8 points

Dec 14, 2021 2:31 PM in response to Krivyakin

Hi,

I have the same issue, when I add contacts (no matter which size) widget, it is blank and I can’t edit it. Restart doesn’t help. Iphone 12

Reply

Level 1

8 points

Dec 14, 2021 3:17 PM in response to dezso65

Hi,

IOS 15.2 solved the issue. After update it works. Thanx

Reply

Contacts widget not working

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