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Level 1

4 points

No cellular connection

I can not download the update because it is saying i dont have Wifi but i am connected and have no cellular connection

Posted on May 23, 2022 7:24 AM

Top-ranking reply

Level 10

209,067 points

Posted on May 23, 2022 8:28 AM

You need to have good Service & Wi-Fi.

Then see the following Apple articles:

Update your iPhone, iPad, or iPod touch

If your iPhone, iPad or iPod touch won’t update

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

You need about 7 GB device storage .

If they are On, turn Off Hotspot & VPN.

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