You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jordanross14 Author

Level 1

4 points

unable to us phone it says cellular update failed

unable to us phone it says cellular update failed what do i do its not letting me update to the 15.1 because it says that im not connected to the internet but im connected to wifi

iPhone 7, iOS 14

Posted on Nov 29, 2021 9:22 AM

Top-ranking reply

Raicya

Level 10

209,067 points

Posted on Nov 29, 2021 10:02 AM

How is the range of the mobile network?

See this Apple article: If you see No Service or Searching on your iPhone or iPad

https://support.apple.com/en-us/HT201415

You need Wi-Fi network, see this Apple article: If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network

https://support.apple.com/en-us/HT204051

If Low Power Mode is On, charge the iPhone.

Wait until the battery is fully charged (100%).

The Low Power Mode will turned off automatically.

Then you can perform the cellular update, see this Apple article:

Manually update your carrier settings on your iPhone or iPad

https://support.apple.com/en-us/HT201270

View in context

unable to us phone it says cellular update failed

Similar questions