iphone frozen and wont shut off
My iphone just randomly froze today on the screen and everytime i try to reset it it refuses to work. It will not shut off even when i use the volume and the power button. nothing is working
iPhone 11
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Hi adrianamazzone
Welcome to the Apple Community.
Wondering what you were doing just before the iPhone froze.
(It may be just the app that is frozen ? If so, try quitting that app.)
How to: Quit and reopen an app on iPhone – Apple Support
or
If needed:
If your iPhone won't turn on or is frozen – Apple Support
or
The iPhone Support team have a "Get support" link at the bottom of their website (link below)
iPhone - Official Apple Support
All the best :-)