cannot add yahoo email account to iphone12

think this issue has been around for a while and probably an answer somewhere but, Changed my Yahoo PW earlier today.


I can login to Yahoo mail on other non-Apple devices, browsers, etc. Different networks like work and at home. It's fine. It's just the Apple "Add Account" process isn't working. Whenever I enter my info, it does not tell me my user name or PW is wrong. It just loops back to the Apple "Add Account" screen where you choose mail providers like Yahoo, GMAIL, AOL, etc.

iPhone 12

Posted on Mar 23, 2023 5:33 AM

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3 replies

Apr 23, 2023 2:28 PM in response to Dorain1

Have the exact same issue. Changed my Yahoo Mail password and unable to log back in via the native Apple “Mail” app on any Apple device. Can access yahoo mail from any browser or though the “Yahoo Mail” app with no issues. I tried removing the mail account and re-adding and no luck. It just keeps looping back to the login screen after I enter username, password and MFA code. I tried adding the account manually and it either returns “the password is not entered” or that the mail server for some reason is not reachable.


I spent like an hour with Apple Support on the phone going through all the steps and they were stumped as to why it’s not working and said there’s nothing more that can be done and they will just pass the information further at Apple that the issue exists. Haven’t heard anything back since.

Mar 24, 2023 12:35 PM in response to JustpassingBy

Hey JustpassingBy,


Welcome to Apple Support Communities, we'll be happy to see how we can help with adding your mail account to your iPhone.


Have you tried to add it manually to your iPhone? If not, give the steps below a try.

Add an email account to your iPhone, iPad, or iPod touch - Apple Support

How to set up your email account manually

If you need to set up your email account manually, make sure that you know the email settings for your account. If you don’t know them, you can look them up or contact your email provider. Then follow these steps:
1. Go to Settings > Mail, then tap Accounts.
2. Tap Add Account, tap Other, then tap Add Mail Account.
3. Enter your name, email address, password, and a description for your account.
4. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup.

If you still have trouble adding the account, we recommend reaching out to Apple Support.



Take care!



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cannot add yahoo email account to iphone12

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