Added a user - assigned to a group that assigned to a role, that's assigned to apps.
Enrolled the user on a MacBook - good
Enrolled user on a iPhone, the Business Essentials App used to load automatically. It's not loading, nor can I add it to the Apps from Apple Business Manager. nor can I login to the App Store on the iPhone and download it.
iPhone 14
Hello mfl241,
For help with opening and downloading the app you can check the user guide here to find helpful information: Enroll and manage devices and here: Intro to roles and privileges in Apple Business Essentials
However, as you're using Apple Business Essentials if the issue remains you can connect with the Enterprise Support team directly. The links below can help get you connected.
AppleCare Professional - Enterprise Support
Best.
Apple Business Essentials app not loading on iPhone after enrollment.
