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Unable to create personal voice

when I attempt to create a personal voice it always comes up with the message:


Check Internet Connection

A one-off download of 233 MB is required to continue with Personal Voice creation.


The only options are to Cancel, or Wi-Fi Settings, which both seem to just close the dialog and I am unable to proceed.


iPhone 15 Pro, iOS 18

Posted on Oct 29, 2024 1:42 PM

Reply
1 reply

Nov 10, 2024 8:22 PM in response to JeremyNSW

Hi. JeremyNSW 🇦🇺


Re: Unable to create personal voice


I'm guessing from your words and screen-shot that your wi-fi is working ok Else: check you have a wi-fi internet connection by opening Safari or another browser, to ensure the download can take place.

__________________

If you haven't already: try following the steps in Apple support's online article:

Record your personal voice on iPhone - Apple Support

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If you haven't already: wondering if an update to the latest iOS version may help:

(Note: It is always wise to back up your iPhone data before updating)

ie: About iOS 18 Updates - Apple Support says iOS 18.1 is the latest version

Eg: says:

"This update introduces the first set of features powered by Apple Intelligence ..."

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Else: If you already have iOS 18.1 installed: you may want to try re-starting your iPhone (Eg: deletes temporary files, re-establishes connections, may update recent setting changes, and often restores order if something is not working as expected.)

If needed: How to: Restart your iPhone - Apple Support

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If nothing above has helped: You may want contact Apple's Accessibility Support Team for help with the Personal Voice feature:


(ie: You can "Get Support" (online chat / phone / email etc.) from the "Get support" link at the bottom of their website:). Accessibility Support - Official Apple Support


All the best :-)

Unable to create personal voice

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